Maya Hawkins
Ottawa,ON
Summary
Dependable worker successful In providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host/Server Assistant
Craft Beer Market
02.2024 - Current
- Greeting and seating guests upon arrival.
- Managed flow of restaurant traffic, Assigned tables based on server availability and guest preferences for optimal efficiency.
- Assisted servers with food delivery during peak hours to ensure timely service.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Server/Bartender
East Side Mario's and Darcy McGee's Combo
06.2021 - 01.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Applied comprehensive knowledge of wine, liquors, and beer to increase daily beverage sales
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bartender
Broadway's Bar And Grill
06.2022 - 02.2023
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights and weekends
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Dishwasher/Kitchen Prep Cook
Boston Pizza
06.2020 - 12.2021
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs
- Managed opening and closing shift kitchen tasks
- Measured, weighed, and mixed appropriate ingredients according to recipe directions
- Trained and assisted new kitchen staff members
Education
Diploma - Practical Nursing (LPN)
Algonquin College
Ottawa, ON04.2024
High School Diploma -
St. Matthew Catholic High School
Ottawa, ON06.2021
Skills
- Customer Service
- Adaptability
- Team Collaboration
- Effective Time Management
- Detail Oriented
- Promotional knowledge
Certification
- Ontario Scholar
- Ontario Smart Serve
- CPR and First Aid
- Lifeguarding Certified
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Host/Server Assistant
Craft Beer Market
02.2024 - Current
Bartender
Broadway's Bar And Grill
06.2022 - 02.2023
Server/Bartender
East Side Mario's and Darcy McGee's Combo
06.2021 - 01.2024
Dishwasher/Kitchen Prep Cook
Boston Pizza
06.2020 - 12.2021
Diploma - Practical Nursing (LPN)
Algonquin College
High School Diploma -
St. Matthew Catholic High School
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