Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline

Lyss Prefna Lemvo Loembet

Ottawa,ON

Summary

Proven team player and skilled housekeeper, I excelled at Hellamaid by enhancing guest satisfaction through meticulous attention to cleanliness and organization. Leveraging expertise in hazardous chemical handling and exceptional customer service, I significantly contributed to maintaining high sanitary standards. My proactive approach and ability to collaborate effectively have consistently improved operational efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Housekeeper

Hellamaid
05.2022 - 08.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Residential Cleaner

UrbanMop
02.2023 - 06.2024
  • Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
  • Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
  • Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
  • Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.
  • Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Laundered linens, bedding, towels as needed for immaculate presentation within the residence.
  • Prioritized tasks based on client preferences, ensuring the most important areas of the home were attended to first.
  • Restored order and organization in living spaces through systematic decluttering and organizational methods.
  • Emptied trashcans and transported waste to collection areas.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Changed bed linens and collected soiled linens for cleaning.

Hospital Cleaner

Regional Hospital
12.2020 - 11.2021
  • Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
  • Assisted in emergency situations, providing prompt cleanup services after accidents or spills to minimize hazards and maintain safety standards.
  • Reduced infection rates by diligently disinfecting surfaces and equipment in accordance with established protocols.
  • Ensured optimal facility appearance for patients, staff, and visitors through regular floor care, trash removal, and detail cleaning tasks.
  • Managed laundry services efficiently, delivering clean linens promptly to various departments as required.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Warehouse Worker

Greenfresh
12.2017 - 04.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.

Hotel Room Attendant

Travelodge Hotel & Conference Centre
06.2016 - 11.2017
  • Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
  • Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
  • Supported team members in completing daily responsibilities, fostering a collaborative work environment.
  • Assisted in training new staff members, sharing best practices and industry knowledge.
  • Maintained excellent communication with front desk staff, reporting completed rooms for timely guest checkins.
  • Collaborated with laundry department to ensure availability of clean linens at all times.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.
  • Replenished guest room water glasses, toiletries, and paper products.
  • Checked appliances in guest rooms to determine good working order.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.

Kitchen Hand

Perkins Restaurant
10.2015 - 06.2016
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Transported food items from storage areas to kitchen for prepping.
  • Cleaned and maintained work areas, equipment and utensils.

Food Preparation Worker

Topline
05.2013 - 08.2013
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.

Education

Graduate Certificate - Culinary Arts

College Boréal, Greater Sudbury, ON
06.2016

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service
  • Hazardous chemical training

Languages

English, French
Native or Bilingual

Certification

Food handles certificate

Hazardous chemical products

Timeline

Residential Cleaner - UrbanMop
02.2023 - 06.2024
Housekeeper - Hellamaid
05.2022 - 08.2024
Hospital Cleaner - Regional Hospital
12.2020 - 11.2021
Warehouse Worker - Greenfresh
12.2017 - 04.2021
Hotel Room Attendant - Travelodge Hotel & Conference Centre
06.2016 - 11.2017
Kitchen Hand - Perkins Restaurant
10.2015 - 06.2016
Food Preparation Worker - Topline
05.2013 - 08.2013
College Boréal - Graduate Certificate, Culinary Arts
Lyss Prefna Lemvo Loembet