Lysha Gutierrez
San Fernando
Summary
Compassionate and skilled CNA with experience at Mountain View Convalescent Hospital, excelling in patient care and electronic charting. Proven ability to enhance patient experiences through exceptional customer service and effective communication. Adept at multitasking and collaborating with interdisciplinary teams to ensure quality care and support during critical moments.
Overview
2
2
years of professional experience
Work History
CNA
Mountain View Convalescent Hospital
Sylmar
11.2024 - Current
- Performed daily activities, including bathing, dressing, and grooming.
- Demonstrated excellent customer service skills when interacting with patients, families, and guests.
- Documented information in patient charts and communicated status updates to the interdisciplinary care team.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Associate
Champs Sports
Northridge
04.2023 - Current
- Helped customers locate items within the store using the inventory system.
- Organized backroom areas to maintain a clean and organized work environment.
- Trained new associates on store operations, policies, and procedures.
- Provided customer service support for inquiries, complaints, and returns.
- Built relationships with customers by providing friendly customer service.
Education
High School Diploma -
Academy of Scientific Exploration
San Fernando, CA06-2022
Some College (No Degree) -
California State University, Channel Islands
Camarillo, CACertified Nursing Assistant -
Prestige College
Van Nuys, CASkills
- Patient care
- Electronic charting
- Care documentation
- Customer service
- Team collaboration
- Multitasking and organization
- Flexibility and adaptability
Languages
English
Professional
spanish
Limited
Timeline
CNA
Mountain View Convalescent Hospital
11.2024 - Current
Associate
Champs Sports
04.2023 - Current
High School Diploma -
Academy of Scientific Exploration
Some College (No Degree) -
California State University, Channel Islands
Certified Nursing Assistant -
Prestige College
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