
Hospitality professional with 10+ years of bartending and serving experience in high-volume restaurants and craft breweries. Known for strong guest relationships, cocktail knowledge, and consistent upselling that drives sales. Experienced in training staff, maintaining efficient service under pressure, and delivering memorable guest experiences.
• Provide attentive service while managing multiple tables in a busy dining environment
• Build positive relationships with regular guests and ensure a welcoming atmosphere
• Explain menu items and assist guests with selections, including food allergies or dietary needs
• Maintain dining room organization by bussing, resetting tables, and restocking supplies
• Delivered knowledgeable beer and cocktail service in a high-volume craft brewery
• Guided guests through beer selections and food pairings to enhance the dining experience
• Maintained strong relationships with regular patrons to build repeat business
• Ensured compliance with alcohol service and food safety standards
• Promoted daily specials and beverages to increase overall sales
• Led bar operations while maintaining a clean and organized workstation
• Prepared cocktails, wine, and beer service for both guests and service staff
• Assisted servers with beverage recommendations to enhance guest satisfaction
• Trained new bartenders in drink preparation, sanitation procedures, and service standards
• Maintained inventory and ensured bar supplies remained stocked during service
• Provided high-volume service in a fast-paced, large-scale restaurant environment
• Developed strong menu knowledge to confidently guide guests through food and beverage selections
• Managed drink preparation and food service while maintaining service efficiency
• Operated POS systems to enter orders and manage guest checks
• Maintained the cleanliness of the bar and service areas while restocking garnishes, glassware, and supplies
• Trained over 20 new servers and bartenders
Craft cocktails & mixology
High-volume service
Wine & beer knowledge
POS systems (Toast, etc)
Upselling & guest experience
Staff training
Food safety & alcohol compliance