Lyra Faye Hutchen
Grande Prairie,AB
Summary
Dedicated and detail-oriented Medical Office Assistant with a comprehensive understanding of medical terminology and administrative procedures. Extensive management experience and Customer Service. Can adapt seamlessly in managing front office responsibilities, patient interactions, and office coordination to ensure efficient and organized healthcare operations. Possesses excellent communication skills and a compassionate approach. Proven ability to handle diverse tasks with precision, uphold confidentiality, and contribute to a positive and collaborative team environment.
Overview
11
11
years of professional experience
Work History
Retail Merchandiser
Mosaic Sales Solutions and Rainbow Greenhouse
Grande Prairie and Area
10.2020 - Current
- Implemented effective visual merchandising strategies to optimize product presentation and attract customer attention
- Monitored and managed inventory levels, ensuring accurate stock counts and timely restocking of products
- Executed planograms to organize and display products in accordance with company guidelines
- Maintain and build effective and positive working relationships with store associates and managers.
Medical Office Assistant
Junction Point Physical Therapy
10.2023 - 12.2023
- Performed Administrative task such as greeting patients, taking patients to the room, applied heating/ice pads to the patients
- Performed data entry tasks with accuracy and speed utilizing MS Office
- Scheduled appointments, booked appointments, and maintained calendars for patients
- Scanned documents into patient charts and processed billing through insurance.
Assistant Store Manager
Walmart Canada Corporation
10.2015 - 03.2020
- Managed Front end and Fresh Department with up to 50 people
- Provided leadership and supervision to store associates, fostering a positive and productive work environment
- Assisted in overseeing daily store operations, including inventory management, merchandising, and customer service
- Played a key role in the training and development of store associates, ensuring a skilled and efficient workforce
- Maintained a commitment to delivering exceptional customer service, addressing inquiries, and resolving issues
- Contributed to driving sales and achieving performance targets through effective team management and support
- Demonstrated strong communication skills in interactions with both staff and management.
Customer Service Attendant
Fas Gas Plus Corporation
09.2012 - 10.2015
- Complete inventory, order stock and put them away
- Help assistance to customers
- Ensure the cleanliness of the pumps and overall outside store area.
Education
Medical Office Assistant and Unit Clerk-Diploma -
ABM College
11.2023
Associate in Hospitality Management- Diploma -
La Salle University
06.2012
High School Diploma -
Kapatagan National High School
03.2007
Skills
- Patient Communication
- Accuro and Med Access
- MS Office
- Medical Billing & Coding
- Appointment Scheduling
- Management Skills
- Customer Service
- Team Player
- Fast Learner and excels in fast-paced environment
- Data Entry / 40-50 wpm
- Medical Terminology
Timeline
Medical Office Assistant
Junction Point Physical Therapy
10.2023 - 12.2023
Retail Merchandiser
Mosaic Sales Solutions and Rainbow Greenhouse
10.2020 - Current
Assistant Store Manager
Walmart Canada Corporation
10.2015 - 03.2020
Customer Service Attendant
Fas Gas Plus Corporation
09.2012 - 10.2015
Medical Office Assistant and Unit Clerk-Diploma -
ABM College
Associate in Hospitality Management- Diploma -
La Salle University
High School Diploma -
Kapatagan National High School
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