Lyntshiu Soto Soto
Calgary,AB
Summary
Hardworking professional with 17 years of experience implementing, evaluating and developing Quality Management Systems for the automotive and IT industries.
Seeking opportunities to expand skills while facilitating company growth. Skilled at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Quality Analyst
Zetron
Victoria, BC
10.2023 - 01.2025
- Coordinated the Quality Management System for multiple locations in the USA, Canada, Australia, and the UK.
- Planned and executed the internal audit schedule annually according to ISO 9001.
- Coordinated and attended external audits.
- Followed up and led the CAPA process (corrective and preventive actions).
- Trained new personnel about the Quality Management System and ISO 9001 requirements.
- Maintained quality assurance procedures documentation.
- Supported the QMS process improvements.
- Prepared and coordinated management reviews.
- Monitored Key Performance Indicators.
Process Quality Manager
Mann+Hummel
Querétaro, Querétaro
10.2020 - 05.2023
- Coordinated Quality Department: QMS, supplier process, incoming inspection, customer service, metrology, and quality process.
- Created strategies to achieve the organization's targets for the Quality department.
- Reported and monitored (weekly/monthly) quality performance results and forecasted business with local and global staff.
- Provided support with customer visits and audits.
- Planned, monitored, and managed the quality budget.
- Prepared the TNA, "Training Needs Assessment," to ensure the annual training plan for the Quality department.
- Planned and led team meetings to review business results and communicate new and ongoing priorities using the A3 tool.
- Evaluated individual employee performance, identified opportunities for improvement, held regular one-on-one meetings to review performance and priorities, and provided feedback.
- Managed company onboarding processes, interviewed and selected new quality assurance personnel, and recruited and trained new employees to meet job requirements.
- Led multidisciplinary teams to ensure customer satisfaction through problem-solving methodologies such as 8Ds, Ishikawa, 5 Whys, and Pareto charts.
- Performed corporate audits with a global auditors team to evaluate the QMS of sister plants.
- Coordinated and led the Supplier Quality Process, considering supplier selection, approval, evaluation, and the CAPA process.
Quality Systems Coordinator
MULTIMATIC
San Jose Iturbide, Guanajuato
07.2013 - 01.2020
- Coordinated document control and records of the Quality System.
- Followed up on corrective actions for audits and customer performance.
- Coordinated a monthly KPI review with the staff.
- Monitored customer performance (GM, VW, Ford, Audi, Nissan, and Daimler).
- Coordinated multidisciplinary teams to implement changes and improvements in Quality System.
- Supervised and guided staff to create procedures and work methods.
- Developed, revised, and implemented relevant procedures pertaining to quality management systems and associated processes and procedures..
- Coordinated and conducted internal (Management System, LPA’s, VDA 6.3, CQI-15 Welding process, safety products) and external (GM-BIQ, FORD-MSA, VW-AUDI, Nissan ASAS-P, Daimler, and third party) audits.
- Performed a gap analysis between internal procedures and customer or industry specifications to confirm compliance with requirements.
Quality Systems Coordinator
Nexteer Automotive
Querétaro, Querétaro
07.2012 - 07.2013
- Coordinated and conducted internal (quality system, products and processes) and external (customers and 3rd party) audits.
- Trained personnel, and promoted awareness of the Quality System.
- Reported and analyzed Quality system Indicators.
- Coordinated and ensure the execution of management review meetings.
- Prepared and presented PPAP’s with customers.
- Followed up of corrective actions for audits and customer performance.
Document Controller
HITACHI CABLE
Querétaro, Querétaro
07.2008 - 07.2012
- Managed document processes through reviewing and updating manuals, procedures, instructions and formats.
- Performed Internal audits for Quality and Environmental Systems (ISO/TS 16949 and ISO 14001).
- Trained personnel, and promoted awareness about Quality and Environmental System.
- Followed up corrective actions of audits.
- Prepared payroll of Quality department
- Monitored due dates for drawings, specifications and technical manuals.
Education
BBA - Human Resources Management
Instituto Tecnológico De Zacatepec
IturbideNexteerZacatepec, Morelos. Mexico.07.2008
Skills
- Problem solving (8Ds, Ishikawa, 5 whys)
- Performance evaluation
- KPI monitoring
- Employee training
- Negotiation and conflict resolution
- Process improvement
- Risk assessment
- Correction and preventive actions
- Quality management
- ISO 9001 / IATF 16949
- Internal auditing
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
- Exemplar Global Certificated ISO 9001:2015 Lead Auditor with AIAG IATF 16949:2016., Plexus International - 2022 to 2025
- BIQ Built in Quality Training. Arkansas State University - 2019
- Certified VDA 6.3 Auditor (version 2016)_, Volkswagen Group Academy Mexico - 2016
- Core Tools (PPAP+APQP+PFMEA+MSA+SPC) Training - 2016
- Safety Product Training - 2017
Timeline
Quality Analyst
Zetron
10.2023 - 01.2025
Process Quality Manager
Mann+Hummel
10.2020 - 05.2023
Quality Systems Coordinator
MULTIMATIC
07.2013 - 01.2020
Quality Systems Coordinator
Nexteer Automotive
07.2012 - 07.2013
Document Controller
HITACHI CABLE
07.2008 - 07.2012
BBA - Human Resources Management
Instituto Tecnológico De Zacatepec
Similar Profiles
Susan YorkSusan York
Executive Assistant at ZetronExecutive Assistant at Zetron
Wayne KilgardWayne Kilgard
Senior Manager – Market Development and Channel at ZetronSenior Manager – Market Development and Channel at Zetron
LI ZHAOLI ZHAO
Senior Accountant at Zetron Inc.Senior Accountant at Zetron Inc.
David KausmannDavid Kausmann
Business Development Manager at Parkland Fuel Corporation – On the RunBusiness Development Manager at Parkland Fuel Corporation – On the Run
AARON CHERMANAARON CHERMAN
Field Service Technician at Rigsat Communications IncField Service Technician at Rigsat Communications Inc