Summary
Overview
Work History
Education
Skills
Accomplishments
Personalsummary
Languages
Timeline
Generic

Lynne Riopel

Sudbury,ON

Summary

Proven success organizing information while managing emails and calls for various personnel. Organized office professional with top-notch administrative skills and solid background in the legal field. Independently handles clerical needs and correspondence to support smooth business operations. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and document writing. Recognized for dynamic work ethic and team player attitude. Dedicated administrative professional with successful experience in fast-paced office settings. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.

Overview

17
17
years of professional experience

Work History

Court Administration Clerk/ Court Clerk Monitor

City of Greater Sudbury
2020.12 - Current
  • Perform the duties as Zoom Clerk for the virtual court room
  • Attend court as the Court Clerk, ensure proper protocol and operations of the courtroom during proceedings, open and close court, call recess, adjourn court etc
  • Arraign defendants and swear or affirm witnesses
  • Prepare the court room, the dockets and necessary documentation such as arrest warrants, warrants of committal, bench summons', probation orders and other relating documents
  • Record verbatim court proceeding and ensure the efficient operation of all electronic monitoring and transcribing equipment
  • Endorse the court information's accurately
  • Provide information and assist the general public, lawyers and law enforcement agencies
  • Receive and process legal documentation (extension of time to pay, motion for adjournments, re-openings, appeals etc.)
  • Process and balance payments for fines, transcripts and bank deposits
  • Maintain data of court dispositions of Part I, II and III information's in ICON
  • Process and schedule trials, Appeals and Re-Openings
  • Prepare and update various court dockets, the fail to respond dockets, the transfer journals as well as prepare and organize the files for court
  • Maintain various files, manuals and procedure binders related to the Provincial Offences Act and Bylaws
  • Maintain various databases and spreadsheets
  • Release exhibits to the public, lawyers and or defence
  • Schedule the required interpreters.

Customer Service Representative/Judicial Secretary

Ministry of the Attorney General
2019.05 - 2020.12
  • Provide guidance to the public in person at the counter or by telephone
  • Taking fine and restitution payments
  • Having the clients sign probation orders and providing same to law enforcement agencies and to the probation office
  • Provide proper documentation to clients for their needs
  • Prepare and distribute daily court dockets
  • Keying and filing information's
  • Completing and submitting expense claims for judges
  • Maintain and organize Supreme Court and Ontario Court Judges schedules
  • Type, prepare, proof read and release Judicial Endorsements and Judgements
  • Make travel arrangement such as hotel reservations, flight bookings and car rentals.

Examiner & Document Processing Clerk

Canada Revenue Agency
2019.03 - 2019.05
  • Analyze, verify, assess files and correct documentation based on relevant legislation and manuals
  • Complete assessments or reassess returns/or order more information to complete tax returns
  • Communicate verbally or in writing with clients, co-workers, management
  • Follow tight deadlines to ensure production standards are adhered to
  • Notify management of inaccurate results or anomalies.

Report Disclosure Specialist

City of Calgary
2015.03 - 2018.11

Redact accident reports, medical examiner reports, criminal reports, witness statements using the Freedom of Information and Privacy Act guidelines and releasing requested documents

  • Various communications to insurance companies, members of the Calgary Police Force, other police agencies, public either in person, via e-mail, by telephone
  • Process/reconstruct accident reports and request missing information, documentation/photos from the appropriate department or personnel
  • Redirect incoming files to the appropriate departments to assist other jurisdictions. Upload, research, forward various forms of documentation (warrants)
  • Search for information using NetViewer
  • Prepare weekly bank deposits
  • Maintain and analyze various spreadsheets
  • Take and prepare meeting minutes
  • Outside Agency Requests from other Police Services such as other jurisdictions or the Royal Canadian Mounted Police.

Acting Coordinator for Field Data Unit

City of Calgary
2014.01 - 2018.11
  • Acting Coordinator for Field Data Unit
  • Cancel street issued and photo radar tickets
  • Quashing orders
  • Correct data entry errors and/or communicate with staff
  • Status verification of statutes and regulations with the Alberta's Board of Queen's Bench or City of Calgary By-law
  • Analyze and complete various spreadsheets and reports
  • Communicate with the Alberta Board of Transportation, Traffic Court personnel, Police Officers
  • Communicate with the public and address their concerns or complaints
  • Assist and lead team members
  • Chair meetings
  • Act as commissioner of Oath

Data Entry Clerk, Ticket Control

City of Calgary
2012.10 - 2015.03
  • Data entry of information from street issued violation tickets onto the system
  • Process Photo Radar tickets/print sort and prepare for mailing
  • Assist the general public, answering telephone and in person inquiries
  • Audit and prepare the tickets to go to Traffic Court
  • Enter data and maintain excel spreadsheets/ Prepare ALS(impaired driving) documents to be uploaded to Livelink and emailing same to the Alberta Board of Transportation.

Court Administration Clerk

City of Greater Sudbury
2008.02 - 2012.07
  • Supervisory role when the manager was away on course or on holidays
  • Provide information and assist the general public, lawyers and law enforcement agencies
  • Receive and Process legal documentation (extension of time to pay, motion for adjournments, re-openings, appeals etc.)
  • Process and balance payments for fines or transcripts, amounts payable for disbursement of witness, prepare daily reconciliation, bank deposits
  • Payroll for employees using Peoplesoft
  • Maintain data of court dispositions of Part I,II and III information on ICON
  • Process trial requests and schedule trials for Offence Notices and Re-Openings and informing all parties involved
  • Prepare various court dockets as well as prepare and organize the files for court
  • Maintain various files, manuals and procedure binders related to the Provincial Offences Act and Bylaws
  • Release disclosure, as well as exhibits to the public or lawyers.

Education

Program - Leadership Certificate

Leadership Development University of Calgary/ Calgary Police Services
Calgary, AB
05.2015

Bachelor of Arts -

Laurentian University
Sudbury, ON
04.1994

O.A.C diplôme -

École Secondaire Catholique L'Héritage
Sudbury, ON
06.1990

Skills

  • Data entry proficiency
  • Customer Communication
  • Researching issues
  • Administrative tasks
  • File and database management
  • Database Management
  • Quality Control
  • Cash Management
  • Information Security
  • Record preparation
  • Quality Management
  • Problem-Solving
  • Microsoft Office
  • Attention to Detail
  • Flexible and Adaptable
  • Records Maintenance
  • Team Collaboration

Accomplishments

  • Supervised team of [Number] staff members.

Personalsummary

English, French, Excellent customer service and communication skills, Work well independently or in a team environment, Comfortable working at all levels of the organization, Strong time management and analytical problem solving skills, Detailed oriented

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Court Administration Clerk/ Court Clerk Monitor

City of Greater Sudbury
2020.12 - Current

Customer Service Representative/Judicial Secretary

Ministry of the Attorney General
2019.05 - 2020.12

Examiner & Document Processing Clerk

Canada Revenue Agency
2019.03 - 2019.05

Report Disclosure Specialist

City of Calgary
2015.03 - 2018.11

Acting Coordinator for Field Data Unit

City of Calgary
2014.01 - 2018.11

Data Entry Clerk, Ticket Control

City of Calgary
2012.10 - 2015.03

Court Administration Clerk

City of Greater Sudbury
2008.02 - 2012.07

Program - Leadership Certificate

Leadership Development University of Calgary/ Calgary Police Services

Bachelor of Arts -

Laurentian University

O.A.C diplôme -

École Secondaire Catholique L'Héritage
Lynne Riopel