Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynne Flint

Victoria,BC

Summary

Knowledgeable Manager with many years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Results-oriented, bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

11
11
years of professional experience

Work History

Front Store Manager

Shoppers Drug Mart
Victoria, BC
01.2013 - Current
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Formed and sustained strategic relationships with clients.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Maintained records of stock levels, sales figures and other related data in order to identify opportunities for growth.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Created schedules and assigned jobs based on employee strengths and anticipated customer demand.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Managed day-to-day operations during peak hours when needed.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Provided leadership by creating an environment that encourages employee engagement with customers, peers and management.
  • Resolved conflicts between staff members or customers promptly in a professional manner.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Developed strategies to increase customer satisfaction, drive store sales and maximize profitability.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Conducted regular meetings with staff members in order to discuss progress towards objectives set forth by management.
  • Directed and coordinated the daily operations of a retail store, including sales activities, customer service, staff management and inventory control.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Managed inventory and ordered new stock to refill low running items.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Assisted in recruiting qualified personnel to fill vacant positions within the store.
  • Implemented loss prevention measures designed to reduce theft or damage of products within the store.
  • Monitored store performance against budget goals; analyzed results and developed action plans accordingly.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Managed electronic timekeeping systems or manually collected and reviewed timesheets.
  • Tracked employee vacation, personal and sick leave earnings and use.

Regulated Pharmacy Technician

Shoppers Drug Mart
Victoria, BC
04.2015 - Current
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Ensured proper storage of pharmaceutical products in accordance with state regulations.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Verified drug interactions or contraindications prior to filling prescriptions as requested by the pharmacist.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
  • Provided customer service and assistance to patients in need of prescription medications.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Maintained proper storage and security conditions for drugs.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
  • Prepared prescription transfers to other pharmacies.
  • Checked expiration dates on all medications before dispensing them to customers.
  • Managed inventory control systems including ordering, stocking, pricing and rotating drugs in compliance with laws and regulations.
  • Prepared and processed medical insurance claim forms and records.
  • Established or maintained medications and other patient profiles.
  • Prepared, filled, and dispensed medication orders accurately and efficiently according to established policies and procedures.

Real Estate Agent

Team 3000 Realty
Victoria, BC
11.2017 - Current
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Provided client guidance regarding market conditions, mortgage options, and legal requirements.
  • Prepared and delivered sales presentations.
  • Presented properties to potential buyers to address questions or concerns.
  • Maintained updated knowledge of local real estate markets.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Liaised between sellers and buyers for profitable and efficient sales.
  • Verified accuracy of documentation and fund disbursements for sales.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Maximized market share by working with clients and building relationships.
  • Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.
  • Promoted active listings through social media marketing, open houses and newsletters.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Organized promotional materials used in sales presentations.
  • Broadened affordable housing and urban development awareness, implementing marketing campaign for teachers and police officers.

Education

PEBC Exam

University of British Columbia
Vancouver, BC
2015

OSPE Exam

University of British Columbia
Vancouver, BC
2015

Real Estate License

UBC Sauder School of Business
Vancouver, BC
2017

Skills

  • Inventory Maintenance
  • Employee Recruitment
  • Schedule Creation
  • Strategy Development
  • Customer Service
  • Opening and Closing Procedures
  • Quality Assurance
  • Administrative Management
  • Business Forecasting
  • Sales Tracking
  • Customer Retention
  • Cost Control
  • Employee Development
  • Financial Oversight
  • Department Oversight
  • Inventory Management
  • Relationship Building
  • Employee Reviews
  • Financial Planning
  • Human Resources
  • Teamwork and Collaboration
  • Financial Management
  • Marketing Strategies
  • Decision-Making
  • Financial Administration
  • Hiring and Onboarding
  • Business Growth Initiatives
  • Employee Scheduling
  • Delegating Work
  • Staff Scheduling
  • Staff Hiring
  • Payroll Administration and Timekeeping
  • Management Team Building

Timeline

Real Estate Agent

Team 3000 Realty
11.2017 - Current

Regulated Pharmacy Technician

Shoppers Drug Mart
04.2015 - Current

Front Store Manager

Shoppers Drug Mart
01.2013 - Current

PEBC Exam

University of British Columbia

OSPE Exam

University of British Columbia

Real Estate License

UBC Sauder School of Business
Lynne Flint