Lynn Sung
Recent Graduate Pursuing Teaching
Irvine,CA
Summary
Developed leadership and operational management skills within fast-paced business environment. Expertise in team collaboration, strategic planning, and process improvement. Seeking to learn and transition into new field where these transferable skills can contribute to organizational success.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Assistant General Manager
Yupdduk Irvine
Irvine, California
01.2025 - Current
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Motivated, trained, and disciplined employees to maximize performance.
MAMA AWARDS Artist Care / Protocol
Powerhouse
Hollywood, California
11.2024 - 11.2024
- Successfully handled questions and concerns asked by the artist and staff members to ensure their comfortable stay.
- Translated documents from English to Korean. Translated documents from Korean to English.
- Improved overall artist care and satisfaction with quick communication, promptly addressing concerns and implementing appropriate solutions as needed.
KCON LA Artist Care / Protocol
Powerhouse
Los Angeles, CA
08.2024 - 08.2024
- Successfully handled questions and concerns asked by the artist and staff members to ensure their comfortable stay.
- Translated documents from English to Korean. Translated documents from Korean to English.
- Improved overall artist care and satisfaction with quick communication, promptly addressing concerns and implementing appropriate solutions as needed.
KCON LA Artist Care / Protocol
PowerHouse
Los Angeles, California
08.2023 - 08.2023
- Successfully handled questions and concerns asked by the artist and staff members to ensure their comfortable stay.
- Translated documents from English to Korean. Translated documents from Korean to English.
- Improved overall artist care and satisfaction with quick communication, promptly addressing concerns and implementing appropriate solutions as needed.
Education
Bachelor of Arts - Psychology
University of California, Irvine
Irvine 09.2021 - 06.2024
Skills
Verbal and written communication in Korean and English
Typing in both languages
Human Resources:
Employee relations
Operations management
Strategic planning skill
Team leadership expertise
Timeline
Assistant General Manager
Yupdduk Irvine
01.2025 - Current
MAMA AWARDS Artist Care / Protocol
Powerhouse
11.2024 - 11.2024
KCON LA Artist Care / Protocol
Powerhouse
08.2024 - 08.2024
KCON LA Artist Care / Protocol
PowerHouse
08.2023 - 08.2023
Bachelor of Arts - Psychology
University of California, Irvine
09.2021 - 06.2024
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