Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Lynn Nickerson

Irishtown,N.B.

Summary

Accomplished Business Manager with over 15 years of experience at Scotiabank, specializing in financial management and customer service.

Management of staff

Proven track record of enhancing consumer engagement through strategic financial initiatives and fostering strong relationships. Increased team productivity and customer satisfaction by implementing process improvements and offering tailored financial solutions. Skilled in employee management and financial product knowledge.

Overview

44
44
years of professional experience

Work History

Business Manager

L.J. Patterson Sales & Service Ltd
04.2008 - 12.2023

Over 15 years experience in consumer relations, specializing in finance. Demonstrate extensive expertise in driving strategic financial initiatives and fostering strong customer relationships with Financial institutions

Responsible for educating customers on products beneficial to them, such as Life and Disability insurance, and extended warranties

Enhance consumer engagement and business growth.

Business Manager

Atlantic Mazda
09.2005 - 04.2008

Liaison officer between Financial Institutions and Consumer to obtain financing of vehicles, as well as being responsible for selling Life, Disability Insurances, as well as Extended Warranties

Increased overall team productivity by fostering a positive work environment and providing effective leadership.

Maintaining strong relationships with customers, and Lending Institutions

Senior Personal Banking Officer, Officer in Charge

Scotiabank
04.1980 - 06.2006

Department supervisor for 4 other employees, responsible for staff meetings, keep everyone informed of changes, expectations, motivation

Employee evaluations

Established credibility as a trusted advisor among clients by staying current on industry developments and maintaining extensive product knowledge.

Optimized workflow efficiency within the branch by implementing process improvements based on data-driven analysis.

Streamlined loan application processes for faster approval times and increased customer satisfaction.

Assessed clients'' financial health by conducting thorough reviews of their assets, liabilities, income sources, and financial objectives. Recommendations on investments, and lending products, recommended personalized solutions to suit their needs

Education

Many Business Courses - Accounting, Marketing, Mutual Funds

Institute of Canadian Bankers Association
Various Cities
01-2000

High School Diploma -

Polyvalente Thomas Albert
Grand Falls NB
06-1976

Skills

  • Financial management
  • Customer service
  • Employee management
  • Problem resolution
  • Communication

Languages

French
Native or Bilingual
English
Full Professional

Interests

  • Cooking
  • Gardening
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Avid Reader
  • Music
  • DIY and Home Improvement
  • I like working with my hands and fixing things
  • Fashion and Style
  • Growing herbs, vegetables, or fruits in home gardens
  • Crafting and DIY Projects
  • Reading
  • Sewing
  • Painting
  • Needlework

Timeline

Business Manager

L.J. Patterson Sales & Service Ltd
04.2008 - 12.2023

Business Manager

Atlantic Mazda
09.2005 - 04.2008

Senior Personal Banking Officer, Officer in Charge

Scotiabank
04.1980 - 06.2006

Many Business Courses - Accounting, Marketing, Mutual Funds

Institute of Canadian Bankers Association

High School Diploma -

Polyvalente Thomas Albert
Lynn Nickerson