Lynn Heidecker
Edmonton,Alberta
Summary
Seasoned leader from Trimac Transportation, adept in process optimization and quality control, leveraging effective organizational skills and Microsoft Office proficiency. Demonstrated success in cultivating business partnerships and enhancing operational efficiency. Known for resilience and confident public speaking, consistently achieving significant improvements in operational sustainability and data integrity.
Overview
19
19
years of professional experience
Work History
Director of Process and Quality Optimization – North America
Trimac Transportation
03.2021 - Current
- Conducted transformation meetings to implement new technology for organizational benefit.
- Managed and monitored deployment of innovative systems.
- Collaborated with IT to assist in creating system changes for optimizing dispatch functions.
- Evaluated and eliminated products that meet business needs.
- Formulated actionable steps to maintain continuous operational efficiency.
- Collectively with the team, we created reliability and consistency in the organization's data architecture.
- Provided comprehensive support when and where I could across all operational systems.
Area Manager - NW Canada
Trimac Transportation
03.2020 - 03.2021
- Coordinated directly with managerial teams at multiple locations: BC, AB, SK, and MB.
- Directed budgeting and operational activities across multiple branches within the region.
- Abide by organizational standards and protocols.
- Handled contractual discussions and coordinated all HR related matters.
- Executed facility closures handling associated account details, staff supervision, and inventory control.
- Monitored and recorded all regional safety concerns.
- Offered expertise on twice-yearly facility inventory evaluations region-wide.
Business Process Manager/Manager Process Optimization/4DX Manager
Trimac Transportation
Edmonton, AB
08.2014 - 03.2020
- Developed solutions for Mechanic’s workstations, Manager reports, and both internal and commercial invoicing.
- Launched innovative products to the field and conducted comprehensive training including hands-on, group, and individual sessions.
- Managed technical problem resolutions for the product as part of the System Admin Team.
- Collaborated with Accounts Payables teams (Can/USA) to ensure timely completion of company finances.
- Addressed interface challenges between system and Cost accounting based on management's business rules.
- Supported comprehensive management and reduction of parts inventory
- Developed comprehensive training and Standard Operating Procedures.
- Established a centralized call center to manage maintenance requests such as breakdowns, tires, PM services, and non-scheduled tasks for Trucklines lacking on-site support.
Traffic Supervisor
Trimac Transportation
Edmonton, AB
03.2014 - 08.2014
- Managed unit distribution to meet customer deadlines.
- Coordinated and adhered to the Preventative Maintenance program for Chemical unit fleet.
- Managed a variety of products, such as Hydrochloric Acid, Caustic Soda, LNG, Propane, Peroxide, Spent Acid, Sulfamic/Sulfuric Acid, Ferrous Chloride, jet fuel, resins, latex, polyethylene, as well as dry cement and fly ash.
- Assessed loading patterns for various products on compatible trailers.
- Worked efficiently using multiple platforms such as TMW, TMT, Trimac Wash system and Excel.
- Ensured compliance with all customs requirements for cross-border transport.
- Ensured compliance with newly established logbook regulations.
- Developed detailed reports on TDG, WHMIS and Product Stewardship courses.
Parts Person/Accounts Payable
Trimac Transportation
Langley, BC
05.2006 - 05.2011
- Oversaw the maintenance of parts room stock valuing $65K.
- Managed and executed purchasing procedures for facility operations.
- Facilitated communication among customers, mechanics, and management.
- Managed diverse programs including Shop Plus, TMT-Transman/Tina, Microsoft Word, Excel, and Citrix.
- Assisted in the implementation of the BC Government Website E-Form system, for the technicians.
- Executed all responsibilities involving washrack billing and GVRD recording.
- Managed invoicing procedures for both customers and internal entities.
Education
Diploma - Business Admin with a focus on Management
Northern Alberta Institution of Technology
01.2024
Emergency First Aid – Level A CPR and AED -
St John Ambulance
06.2025
Six Sigma LEAN - White belt Trained
Trimac Academy
01.2022
4 Disciplines of Execution - Certified 4DX Manager
Trimac Academy
01.2022
Consequential Leadership Training -
Trimac Academy
05.2018
Certificate - Excel level 3 / Train the Trainer course completed
Northern Alberta Institution of Technology
01.2016
Class 1 Drivers license - with Air Brakes Endorsement
Canadian Training Institute
05.2004
Diploma - Travel and Tourism
Canadian Travel and Tourism College
01.2000
Graduate Grade 12 Diploma -
Three Lakes High School
01.1997
Skills
- Flexible in Diverse Settings
- Cultivate Business Partnerships
- Effective Organizational Skills
- Commitment to Safety Practices
- Strong Resilience
- Confident Public Speaking
- Effective Presentation Skills
- Coordinate TEAMS Sessions
- Courteous Telephone Handling
- Value Creation
- Adjust to Evolving Trends
- Microsoft Office
Affiliations
- Completed many 1/2 marathons, 1 full marathon and 1 Ultra in running
- Skydived twice and cannot wait to go again
- Experienced parasailing
- Enjoy riding my motorcycle when possible
- Driven across Canada from Victoria BC to St. Johns, NL
Timeline
Director of Process and Quality Optimization – North America
Trimac Transportation
03.2021 - Current
Area Manager - NW Canada
Trimac Transportation
03.2020 - 03.2021
Business Process Manager/Manager Process Optimization/4DX Manager
Trimac Transportation
08.2014 - 03.2020
Traffic Supervisor
Trimac Transportation
03.2014 - 08.2014
Parts Person/Accounts Payable
Trimac Transportation
05.2006 - 05.2011
Diploma - Business Admin with a focus on Management
Northern Alberta Institution of Technology
Emergency First Aid – Level A CPR and AED -
St John Ambulance
Six Sigma LEAN - White belt Trained
Trimac Academy
4 Disciplines of Execution - Certified 4DX Manager
Trimac Academy
Consequential Leadership Training -
Trimac Academy
Certificate - Excel level 3 / Train the Trainer course completed
Northern Alberta Institution of Technology
Class 1 Drivers license - with Air Brakes Endorsement
Canadian Training Institute
Diploma - Travel and Tourism
Canadian Travel and Tourism College
Graduate Grade 12 Diploma -
Three Lakes High School
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