Customer service and bookkeeping services including:
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of company's financial position.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reconciled company bank and credit card accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.