Lynn Ford
Crescent City
Summary
Results-driven Information Systems Analyst with proven troubleshooting skills and a focus on IT asset management. Experienced in enhancing data management systems and conducting user training to improve operational efficiency.
Overview
25
25
years of professional experience
Work History
Information Systems Analyst
California Department of Corrections and Rehabilitation
Crescent City, CA
01.2018 - 12.2020
- Analyzed system requirements
- Developed and maintained detailed documentation for software applications and processes. As well as hardware inventory.
- Conducted user training sessions to enhance system utilization and promote best practices.
- Identified process inefficiencies and proposed solutions to improve data management systems.
- Lead support for all educational software installation, updates, hardware needs and maintenance. Create and maintain database for all student logon accounts.
Information Systems Analyst
State Compensation Insurance Fund, SCIF
Redding, CA
10.2009 - 12.2018
- Analyzed system requirements and collaborated with stakeholders to optimize information flow.
- Developed and maintained detailed documentation for software applications and processes.
- Evaluated software performance, ensuring compliance with organizational standards and regulations.
- Supported implementation of new technologies to streamline operations within the department.
- On call support and administrator for Redding, Fresno and Vacaville Claims Processing Center.
Assistant Information Systems Analyst
State Compensation Insurance Fund, SCIF
Redding, CA
05.2000 - 10.2009
- Analyzed complex data sets to identify trends and support decision-making processes.
- Developed and implemented system enhancements to improve operational efficiency and user experience.
- Collaborated with cross-functional teams to gather requirements for new information systems projects.
- Conducted training sessions for staff on new systems and software applications, enhancing adoption rates.
Workers Compensation Payroll Auditor
State Compensation Insurance Fund, SCIF
Redding, CA
01.1996 - 05.2000
- Conducted comprehensive audits of payroll records to ensure compliance with state regulations.
- Identified discrepancies in payroll processing, recommending corrective actions for improved accuracy.
- Collaborated with finance teams to validate employee compensation and deductions against established policies.
- Trained junior auditors on payroll auditing processes and software systems to enhance team performance.
Education
High School Diploma -
Merced High School
Merced,CANo Degree - Sociology/Criminal Justice
California State University, Chico
Chico, CA08.1983
No Degree - Sociology/Criminal Justice
California State University, Stanislaus
Turlock, CA08.1981
No Degree - General Studies
Merced College
Merced, CA09.1980
Skills
- Troubleshooting skills
- IT asset management
- Reporting skills
- Business process improvement
- Project planning
- System updates
- Technical support
- Technical assistance
- Network administration
Timeline
Information Systems Analyst
California Department of Corrections and Rehabilitation
01.2018 - 12.2020
Information Systems Analyst
State Compensation Insurance Fund, SCIF
10.2009 - 12.2018
Assistant Information Systems Analyst
State Compensation Insurance Fund, SCIF
05.2000 - 10.2009
Workers Compensation Payroll Auditor
State Compensation Insurance Fund, SCIF
01.1996 - 05.2000
High School Diploma -
Merced High School
No Degree - Sociology/Criminal Justice
California State University, Chico
No Degree - Sociology/Criminal Justice
California State University, Stanislaus
No Degree - General Studies
Merced College