Lynn Courtney
Saskatoon,SK
Summary
Versatile and hardworking Receptionist driven to improve productivity and customer relations with attention to detail and a professional demeanor.
Highly skilled, enthusiastic about ensuring optimal customer service in the . Energetic team player with top-notch organizational skills.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Love's Interiors Ltd
Saskatoon, SK
03.2012 - Current
- Coordinated office inventory by restocking supplies and placing purchase orders.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Received and routed business correspondence to correct department or staff member.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered telephone inquiries from clients, vendors and the public.
- Provided clerical support to company employees, including copying, faxing and file management.
- Wrote professional memorandum, letters and marketing copy.
- Prepared packages for shipment, pickup or courier delivery to customers.
- Answered and quickly redirected up to calls per.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Managed office supplies, vendors, organization and upkeep.
- Directed guests and routed deliveries and courier services.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Helped distribute employee notices and mail around the office.
- Maintained a clean reception area, including lounge and associated areas.
- Drafted biweekly time sheets for executives and employees.
- Organized all new hire, security and temporary paperwork.
- Compiled company information and related material and distributed it to candidates.
CSR
BMO Bank of Montreal
Saskatoon, SK
08.2006 - 08.2010
- Implemented marketing strategies which resulted in 12% growth of customer base.
- Developed new process for employee evaluation which resulted in marked performance improvements.
- Analyzed departmental documents for appropriate distribution and filing.
- Supported Chief Operating Officer with daily operational functions.
- Performed initial client assessment and analysis to begin research process.
- Worked directly with [departments, clients, management] to achieve [result] .
Education
High School Diploma -
Saskatchewan Polytechnic, Saskatoon Campus
Saskatoon, SK1991
CDI
Saskatoon1994
Skills
- Professional phone etiquette
- Team building
- Customer service-oriented
- Works well under pressure
- Accurate and detailed
- Conference planning
- Flexible
- Filing and data archiving
- Pleasant demeanor
- Appointment setting
Timeline
Administrative Assistant
Love's Interiors Ltd
03.2012 - Current
CSR
BMO Bank of Montreal
08.2006 - 08.2010
High School Diploma -
Saskatchewan Polytechnic, Saskatoon Campus
CDI
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