Lynn Chiblow
Toronto,ON
Summary
Dynamic and results-oriented professional with a proven track record at Leon's Furniture, adept in office administration and customer service. Leveraged organization skills and a professional demeanor to enhance client satisfaction and team productivity. Excelled in multitasking and prioritization, significantly improving operational efficiency. Passionate about delivering exceptional service and achieving company goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Receptionist
Mississauga First Nation
09.2022 - 03.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Kept reception area clean and neat to give visitors positive first impression.
- Collected cash payments, processed transactions and updated relevant records.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained visitor log for entering and leaving facility for security purposes.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Hairstylist Apprentice
Supercuts
10.2020 - 11.2020
- Offered exceptional service and support to walk-in and scheduled customers.
- Participated in hands-on learning experiences alongside expert stylists, honing technical skills necessary for career advancement within the industry.
- Developed versatile styling techniques by working with a diverse range of hair types, textures, and lengths.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Greeted clients warmly upon arrival, promoting a friendly and welcoming atmosphere within the salon.
- Maintained a clean and organized workstation, ensuring optimal work conditions for both clients and stylists.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
- Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
- Achieved a high level of customer retention through exceptional communication, time management, and problem-solving skills.
Traffic Controller
Barricade Traffic Services
04.2004 - 04.2018
- Worked with foreman to create effective temporary traffic control schemes.
- Communicated with team members using hand signals and radios.
- Updated signage with correct speeds and delay warnings based on daily conditions.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
- Demonstrated adaptability when faced with unexpected challenges such as severe weather or accidents, promptly adjusting strategies to maintain smooth traffic flow.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Installed and maintained road markings to clearly define lanes and enhance road safety.
- Developed and implemented traffic control plans for special events to achieve smooth and organized flow.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Provided timely communication to motorists regarding road closures, detours, or other changes in traffic patterns through electronic message boards and signage placement.
- Ensured compliance with local regulations through the strict enforcement of traffic laws and permit requirements within construction zones.
Customer Service Representative
Leon's Furniture
08.2006 - 01.2008
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Diploma - Hairstyling
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON08-2020
Diploma - Esthetician
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON08-2010
Skills
- Organization skills
- Telephone skills
- Data Entry
- Office Administration
- Business operations understanding
- Office equipment operations
- Professional and polished presentation
- Customer Service
Languages
English
Professional Working
Certification
- Food Handler's Certification
- Smart Serve (050819255335)
- Standard First Aid & CPR/AED level C (BL) CSA Std. Z1210-17-Intermediate #-104546609
Timeline
Receptionist
Mississauga First Nation
09.2022 - 03.2023
Hairstylist Apprentice
Supercuts
10.2020 - 11.2020
Customer Service Representative
Leon's Furniture
08.2006 - 01.2008
Traffic Controller
Barricade Traffic Services
04.2004 - 04.2018
Diploma - Hairstyling
Sault College of Applied Arts And Technology
Diploma - Esthetician
Sault College of Applied Arts And Technology
Similar Profiles
Manjot KaurManjot Kaur
Student Intern at Mississauga Civic Centre Child Care CentreStudent Intern at Mississauga Civic Centre Child Care Centre
Ruba merhebRuba merheb
Co-op - Mississauga Hospital at Mississauga HospitalCo-op - Mississauga Hospital at Mississauga Hospital
Dhruvi PatelDhruvi Patel
Communications Coordinator at Manish Sawhney Mississauga Ward 5 CampaignCommunications Coordinator at Manish Sawhney Mississauga Ward 5 Campaign