Summary
Overview
Work History
Skills
Timeline
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Lynn Buop

Oakley

Summary

Dynamic sales professional with a proven track record at CarMax, recognized as a top seller in the sales presidents club. Skilled in recruitment and leadership, I excel in fostering collaboration and driving results. My strong organizational abilities and empathy enhance customer experiences, ensuring satisfaction and loyalty.

Overview

44
44
years of professional experience

Work History

Sales

CarMax
Pleasanton
02.2017 - 03.2025
  • Top seller in the sales presidents club.
  • Sell used cars as well as finance and related products to clients.
  • Marketing and promoting vehicle add-ons such as Finance and Insurance Protection.
  • Getting involved in various company-wide advertising and promotional activities.
  • Representing the company at community held events.
  • Monitor customer preferences to determine focus of sales efforts.

Server

Black Bear Diner
Oakley
01.2012 - 02.2017
  • Work as a team with staff to ensure all guests have amazing dining experience.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

Manager

Chevy's Fresh Mex
Pleasanton
03.2008 - 01.2012
  • Count money and make bank deposits.
  • Schedule and receive food and beverage deliveries.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Schedule use of facilities or catering services for events such as banquets or receptions.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance.

Manager

Uno's Chicago Grill
Antioch
05.2004 - 03.2008
  • Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Organize and direct worker training programs, resolve personnel problems and assess/hire new staff.

Customer Service Manager

Providian Financial
Pleasanton
02.1995 - 05.2004
  • Prepare operational or risk reports for management analysis.
  • Recruit staff members and oversee training programs.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
  • Keep track of leave time, such as vacation, personal, and sick leave, for employees.
  • Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.

Receiving Office Manager

Macys Department Store
Union City
03.1981 - 09.1998
  • Prepare and manage departmental budgets.
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
  • Interview, select, and train warehouse and supervisory personnel.
  • Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
  • Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.

Skills

  • Empathy
  • Recruitment
  • Leadership
  • Collaboration
  • Time management
  • Organization
  • Networking

Timeline

Sales

CarMax
02.2017 - 03.2025

Server

Black Bear Diner
01.2012 - 02.2017

Manager

Chevy's Fresh Mex
03.2008 - 01.2012

Manager

Uno's Chicago Grill
05.2004 - 03.2008

Customer Service Manager

Providian Financial
02.1995 - 05.2004

Receiving Office Manager

Macys Department Store
03.1981 - 09.1998

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Lynn Buop