Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lynn Blatta

Server/Bartender

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

39
39
years of professional experience
2
2
Certifications

Work History

Food Service Worker

Maple Ridge Seniors Village
05.2015 - 12.2018
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Reduced wait times for guests by expediting food delivery from kitchen to tables.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Contributed to cost control measures by monitoring portion sizes and reducing waste.
  • Ensured consistency in presentation of dishes by closely following plating guidelines.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.

Bartender

Billy Miner Pub
03.1983 - 10.1987
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Formal Dining Room Server

Vernon Lodge Hotel
02.1980 - 01.1982
  • Assisted in training new servers to uphold restaurant standards for quality service and efficient operations.
  • Handled high-pressure situations calmly, ensuring smooth operations during peak hours and special events.
  • Streamlined the seating process for optimal flow and reduced wait times through effective table management.
  • Boosted customer loyalty with personalized attention, remembering regulars'' preferences, and making recommendations based on individual tastes.
  • Accurately balanced cash drawer at shift''s end while adhering to company procedures regarding financial transactions.
  • Helped create memorable experiences for diners celebrating special occasions by offering personal touches like complimentary desserts or customized menu suggestions.
  • Anticipated potential service delays by staying aware of kitchen operations, communicating effectively with guests about wait times, and offering alternatives when appropriate.
  • Completed thorough side work duties before opening and after closing to maintain an organized dining area that was ready for service at all times.
  • Consistently met or exceeded sales goals by upselling menu items and promoting daily specials to guests.
  • Collaborated with team members to ensure efficient service, sharing tasks such as bussing tables, restocking supplies, and assisting with drink orders when necessary.

Education

Banking And Finance

Douglas College
New Westminster, BC
05.1995

High School Diploma -

Vernon Secondary School
Vernon, BC
05.2001 -

Skills

Safe Food Handling

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Certification

Foodsafe Level 1

Timeline

Food Service Worker

Maple Ridge Seniors Village
05.2015 - 12.2018

High School Diploma -

Vernon Secondary School
05.2001 -

Bartender

Billy Miner Pub
03.1983 - 10.1987

Formal Dining Room Server

Vernon Lodge Hotel
02.1980 - 01.1982

Banking And Finance

Douglas College

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Lynn BlattaServer/Bartender