LYN LYN CATALONIA
2137 Centennial Ave Port Coquitlam,BC
Summary
Food service professional with extensive experience in overseeing daily operations. Known for strong team collaboration and achieving results through flexible problem-solving and reliable leadership. Skilled in staff training, inventory control, and customer service excellence. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs, ensuring smooth and efficient service.
Overview
18
18
years of professional experience
Work History
Food Service Supervisor
Fatburger Port Kells
05.2022 - 10.2024
- Supervise, co-ordinate and schedule the activities of the team
- Estimate and order ingredients and supplies required for the restaurant consumption
- Establish methods to meet work schedules
- Maintain records of stock (Food Cost), repairs, sales and wastages
- Train staff in job duties, and sanitation and safety procedures
- Ensure that food and service meet quality control standards
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining clean environment.
- Reduced food waste by implementing proper inventory tracking and storage practices.
Food Service Supervisor
Fatburger Coquitlam
10.2019 - 05.2022
Front Store Supervisor
Shoppers Drugmart
06.2015 - 11.2019
- Maintained a clean and organized store environment, ensuring optimal product presentation and easy navigation for customers.
- Supported marketing initiatives such as seasonal promotions or special events by coordinating impactful in-store displays and signage.
- Boosted sales performance by implementing strategic merchandising plans and promotional displays.
Food Service Supervisor
Fatburger-Coquitlam
05.2012 - 11.2016
Sales Coordinator (Krispy Kreme UAE)
Kuwait Food Company
04.2008 - 05.2012
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Generate Local Store Marketing on all 7 Emirates in UAE.
Area Sales Coordinator
SM Butter Krust Bakery
06.2006 - 04.2008
- Increased sales revenue by developing and implementing strategic sales plans for the area.
- Established long-term relationships with clients through excellent customer service and consistent followup.
- Boosted customer satisfaction through timely resolution of issues and concerns, resulting in increased repeat business.
- Managed a diverse team of sales representatives, ensuring all staff achieved their individual targets and contributed to overall success.
Education
Bachelor of Science - Hotel and Restaurant Management
Centro Escolar University
Skills
- Staff supervision
- Kitchen staff coordination
- Staff leadership
- Food preparation
- Customer service
- Operations management
Languages
English
Full Professional
Timeline
Food Service Supervisor
Fatburger Port Kells
05.2022 - 10.2024
Food Service Supervisor
Fatburger Coquitlam
10.2019 - 05.2022
Front Store Supervisor
Shoppers Drugmart
06.2015 - 11.2019
Food Service Supervisor
Fatburger-Coquitlam
05.2012 - 11.2016
Sales Coordinator (Krispy Kreme UAE)
Kuwait Food Company
04.2008 - 05.2012
Area Sales Coordinator
SM Butter Krust Bakery
06.2006 - 04.2008
Bachelor of Science - Hotel and Restaurant Management
Centro Escolar University
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