Lyn Grace Agan
Brantford
Summary
Proven Machine Operator at Ferrero with a strong work ethic and exceptional attention to detail. Excelled in high-stress situations, enhancing customer loyalty at Domino's Pizza through effective communication. Trained employees, ensuring safety and quality standards. Skilled in machinery operation and adept at fostering positive customer relationships, contributing to repeat business.
Overview
7
7
years of professional experience
Work History
Machine Operator
Ferrero
09.2021 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Sales Associate
Winners
06.2021 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
Domino's Pizza
02.2018 - 04.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Post Grad - Food Technology, Safety And Quality
Academy of Applied Pharmaceutical Sciences
Toronto, ON01-2018
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
Languages
English
Professional Working
Timeline
Machine Operator
Ferrero
09.2021 - Current
Sales Associate
Winners
06.2021 - 11.2021
Customer Service Representative
Domino's Pizza
02.2018 - 04.2021
Post Grad - Food Technology, Safety And Quality
Academy of Applied Pharmaceutical Sciences
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