Lynette Samuelu
Asana
Oakland
7
years of professional experience
Results-driven Recruiting Coordinator skilled at building rapport and obtaining information with practiced ease. Fully proficient in leading-edge social media platforms. Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Work History
Administrator Business Partner
5 Months- Supported the Vice President Head of Global Revenue Operation and the Head of Global Revenue Strategy - Complex calendar management, event planning, deck support and strategic partnership -Assisted in communications for day-to-day team operations, processes, department reminders (handling of gifts, etc.), team agreements -Ensured that employees in the revenue department are recognized for milestones (anniversaries, weddings, birthdays, etc.) based on department guidelines -Arranged for conference registration, business travel and hotel accommodations, submit business expense reports as needed
Candidate Care Coordinator
11 Months- Supported and coordinated for the Legal, Operations, and Business Revenue teams by coordinating each step of the candidate stages (phone screen, phone interviews, onsite interviews) - Supported multiple Talent Acquisition partners across different recruiting functions and time zones - Worked closely and coordinate interviews for Leadership roles - Used systems to accurately track candidates and manage the interview process with Talent Acquisition
- Partners (Greenhouse, GoodTime, etc.) - Served as the main point of contact for any questions that pertain to scheduling and logistics for onsite and phone interviews - Managed candidate care experience and advocate for the best possible encounter a candidate can have - Greet, tour, and give candidates the best onsite/virtual experience - Communicated and strategically schedule with Talent Acquisition Partners to ensure stakeholders are prepared and can make interviews
Technical Sourcer
1 Year 2 Months- For sourcing Security Engineers entry level to director level, including Application
- Security, Incident Response, Cloud Security, Infrastructure Security, SOC Analyst, Threat Intel, Forensic Engineer, Devops Engineer, Lead Security Engineer
- Engineer Architect, Application Software Security Engineer, Application Security Manager, Lead Risk
- Analyst, -Managing recruiting pipeline from sourcing and engaging candidates to offer stage -Sourcing 80+ outreaches per day, 18 prescreens per week, 15 initials per month, 10 onsites per month
- Supporting 5 account managers, successfully extended 18 offers through my pipeline -Experience using LinkedIn Recruiter, and in-house tools for storing, sourcing, and managing candidates -Brought 2 business clients to our company through relationship building
IT Support Intern
7 Months- Act as initial contact for IT support required for computer workstation hardware and software, telephone, network, operating system, printing, application and internet access problems
- Field inbound trouble calls and use remote monitoring and testing tools to identify, troubleshoot and resolve network and end-user issues
- Assist with on-boarding new hires, including adding new hires to company accounts, setting up desks, laptops and answering inquiries about services
- Manage password reset validation and requests from Xoom end-users
- Perform upgrades, maintenance and repair of IT equipment and software as needed
- Test, image and clean PC's, laptop, monitors, printers, and other related hardware
- Assist with audio/visual setup and troubleshooting
- Assure that all tickets requiring follow up work and/or calls receive appropriate attention
- Assist in IT inventory management and E-waste disposal.
Customer Service Agent
1 Year 2 Months- Handled all aspects of ticketing and checking in of customers by operating a computerized point-of-sale, boarding, baggage service and reservations system
- Completed cash and credit card transactions in the purchase/refunds of tickets
- Resolved customer issues including delayed or cancelled flights, and issues revolving around lost/damaged luggage, including completing all related paperwork and forms
- Handled transactions in a professional and timely manner and resolved issues by providing “positively outrageous” service.
Education
Year Up is an
intensive, competitive technical training and career development program with over 250 corporate
partners nationwide. The program includes college-level courses, professional training and a six-month
internship.
-Completed coursework in IT support, System Administration, Web Development and Business
Communication
-Specialized in Fundamentals of System Administration and Networking, with courses focused on
developing an understanding of servers and transferring data between servers
-Member of Student Outreach Committee, worked in teams to strategize methods for reaching out to
community organizations, high schools, colleges, etc.
Diploma
Skills
Employee Performance Management System
Partner Relationship Management
Stakeholder Engagement
Lean Methodology
Account Management
Customer Service and Assistance
Microsoft Excel
Applicant Tracking Systems Proficient
Technical Industry Knowledge
Briefings and Debriefings
Program File Distribution
Customer Service
Timeline
Administrator Business Partner
Asana
07.2022 - 12.2022Read More
Candidate Care Coordinator
Asana
08.2021 - 07.2022Read More
Technical Sourcer
CYBER SN
04.2019 - 06.2020Read More
IT Support Intern
XOOM, A PAYPAL SERVICE
07.2018 - 02.2019Read More
Customer Service Agent
SOUTHWEST AIRLINES
04.2016 - 06.2017Read More
FOOTHILL COLLEGE
Read More
DIMOND HIGH SCHOOL
Diploma
Read More