Lynette Petroski
Fort Saskatchewan,AB
Summary
Dedicated customer service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Bed Bath & Beyond
05.2013 - 04.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Maintained safe work environment and confirmed current compliance with governmental regulations.
- Performed shipping and receiving duties as required.
- Assigned and assisted associates with price changes and effective sign placement.
Store Manager
Addition Elle
02.2006 - 05.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Retail Sales Consultant
Divine
05.2005 - 01.2006
- Developed operational guidelines and employee training procedures.
- Implemented employee performance tracking utilizing existing POS programs.
- Provided training to General Manager and Store Managers on new programs and assisted in their implementation.
Education
High School Diploma -
Fort Saskatchewan High School
Fort Saskatchewan, ABSkills
- Sales and Marketing
- Strategic Planning
- Sales Expertise
- Records Maintenance
- Order Management
- Issue Resolution
- Store Opening and Closing
- Verbal and Written Communication
- Inventory Control
- Pricing and Markdowns
- Coaching and Mentoring
- Performance Monitoring and Evaluation
- Policy Development and Enforcement
Certification
St. John's Ambulance Standard First Aid
Timeline
Assistant Store Manager
Bed Bath & Beyond
05.2013 - 04.2023
Store Manager
Addition Elle
02.2006 - 05.2013
Retail Sales Consultant
Divine
05.2005 - 01.2006
High School Diploma -
Fort Saskatchewan High School
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