Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lynette Huey

Los Angeles

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

14
14
years of professional experience

Work History

Teacher

Spanish American Church
Los Angeles
04.2012 - Current
  • Provided guidance and support to fellow volunteers during their shifts.
  • Participated in team-building exercises to strengthen relationships among volunteers.
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Collaborated with other volunteers to create a positive work environment.
  • Helped with prep, set up, and breakdown of community and public events.
  • Greeted guests and offered assistance in finding specific departments or personnel.
  • Encouraged positive social interaction among the students.
  • Created a safe, nurturing environment for all students to learn and grow.
  • Supported teachers by helping them manage classrooms effectively during transitions between lessons or activities.
  • Provided guidance and support to students during class activities.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed day-to-day duties accurately and efficiently.

Medical Assistant

HOLY Medical Center
North Hollywood
10.2011 - Current
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Collected samples from patients for laboratory testing purposes.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Administered injections, medications and treatments as directed by the physician.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Educated patients about medications, procedures and physician's instructions.
  • Incorporated outside records into charts and EHR.
  • Scheduled appointments for patients via phone and in person.
  • Assisted back office patient processes to reduce office wait times.
  • Supported administrative staff by processing payments.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Handled general office duties to support administrative staff during peak hours.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Administered medications under physician's supervision.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.

Education

High School Diploma -

Theodore Roosevelt
Los Angeles, CA
06-2008

Some College (No Degree) -

East Los Angeles College
Monterey Park, CA

Skills

  • Classroom management
  • Curriculum development
  • Student engagement
  • Lesson planning
  • Team collaboration
  • Patient care
  • Appointment scheduling
  • Electronic health records
  • Medical billing
  • Vital signs monitoring
  • Problem solving
  • Clinical assistance
  • Patient relations
  • Multi-line telephone management
  • Patient screening
  • Appointment management
  • Reception management
  • Co-pay collection
  • Insurance authorizations
  • Insurance verification
  • Prior authorization requests
  • Computer skills
  • Problem-solving

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Teacher

Spanish American Church
04.2012 - Current

Medical Assistant

HOLY Medical Center
10.2011 - Current

High School Diploma -

Theodore Roosevelt

Some College (No Degree) -

East Los Angeles College
Lynette Huey