Lynette Garcia
Santa Ana
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
6
6
years of professional experience
Work History
Cashier
Wa
Santa Ana
01.2019 - 02.2022
- Operated a cash register for cash, check, and credit card transactions with accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Answered customer telephone calls promptly and in an appropriate manner.
- Reconciled cash register towards the end of the day.
Cashier
Seven Eleven
Santa Ana
04.2016 - 12.2018
- Maintained operational efficiency to ensure proper money-handling practices.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
Education
High School Diploma -
Santa Ana High School
Santa Ana, CA08-2017
Skills
- Cash Register Transactions
- Drawer Balancing
- Cashier Audits & Reports
- Store Opening & Closing Procedures
- Shrink Reduction
- Customer Service Excellence
- Stocking & Merchandising
- POS Systems
- Retail Front-End Operations
- Complaint Resolution
- Loss Mitigation
- Inventory Management
- Written and verbal communication
- Cleaning and sanitizing
- Empathy and patience
- Multitasking and organization
- Ordering and stocking
- Order packaging
Timeline
Cashier
Wa
01.2019 - 02.2022
Cashier
Seven Eleven
04.2016 - 12.2018
High School Diploma -
Santa Ana High School