Lynette Cervantez

Provide excellent service to parents, staff, contractors and other stake holders while completing varied clerical support duties including but not limited to the following : Initiating, receiving, screening and routing calls. Take messages as necessary. Explain transportation procedures and guidelines to parents and staff. Resolve issues and concerns as appropriate. Reviewing time cards and pink slips for accuracy. Maintaining time cost spreadsheets and updating over time lists for the entire department. Receiving, distributing, sending mail within and outside the district. Corresponding with parents, staff and contractors via email. Utilizing My Drive to update and maintain live documents. Receiving and reviewing transportation forms then comparing requests to students IEP's to ensure they receive appropriate services. Inventory, store, distribute and maintain records for all transportation safety equipment. Purchase, inventory, store, distribute and maintain records for TAP cards for both the adult transitional and Mc Kinney Vento programs. Purchase, inventory, store, distribute one rides to various programs within the district. Provide clerical support for transportation schedulers and supervisors. Train school site staff to use transportation programs and complete forms used for fieldtrips and special education transportation over the phone and via presentations.

Maintain good communication with staff, parents and students. Provide basic first aid and health services to students. Contact parents, emergency contacts and/or appropriate authorities as necessary. Prepare and maintain health files for all students according to guidelines. Administer physician-ordered medications to students as directed and maintain a record. Distribute health literature, forms and health information as directed. Periodically run queries to ensure files are distributed to the correct sites. Maintain inventory, store, distribute and order first aid supplies. Send and receive health files. Maintain confidentiality of student information and records. Assist with health screening scheduling and procedures as assigned. Run queries and collect stats for state mandated reports.

Answer Phones. Write tardy slips. Assist students with uniform changes. Assist parents with questions regarding attendance, enrollment, SST process. Train and assist parent to access and navigate Parentvue, School Loop and Canvas. Train parents and students on how to complete Middle School, High School and School of Choice applications and set their intent. Set up meetings between parents, teachers and administration. Translate for Spanish speaking parents.