COURAGE IKPEFU
Whitby,Canada
Summary
Dynamic and dedicated team member with a proven track record at Shoppers Drug Mart, excelling in customer service and cash handling. Recognized for maintaining a positive attitude and attention to detail while efficiently managing tasks in fast-paced environments. Committed to collaboration and ensuring customer satisfaction through clear communication and problem-solving skills. Professional team-oriented worker with consistent record of supporting operational goals and achieving results Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Member
Burger King
Whitby, Canada
02.2025 - Current
- Assisted in maintaining cleanliness and organization of work areas.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Gained proficiency in operating equipment according to safety protocols.
- Engaged customers by providing information about products and services.
- Adapted quickly to new tasks and responsibilities in fast-paced environment.
Team Member
Shoppers Drug Mart
Toronto, Canada
07.2022 - 02.2023
- Completing basic tasks like organizing shelves and the backrooms and handling overstock items, I became good enough to do those three tasks with efficiency and speed.
- Maintained up to date knowledge of store merchandise and policies.
- Greeted customers and provided great customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
Volunteer
Salvation Army Thrift Store
Whitby, Canada
05.2014 - 06.2014
- Assisted in maintaining cleanliness and organization of work areas.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Gained proficiency in operating equipment according to safety protocols.
- Engaged customers by providing information about products and services.
- Adapted quickly to new tasks and responsibilities in fast-paced environment.
Education
Ontario secondary school diploma -
Skills
- Customer service
- Following instructions
- Positive attitude
- Cash handling
- Teamwork and collaboration
- Cleaning
- Problem-solving
- Workplace safety
- Attention to detail
- Money handling
- Clear communication
- Heavy lifting
- Collaboration and teamwork
Certification
Food handlers, 04/01/22
Languages
English
Timeline
Team Member
Burger King
02.2025 - Current
Team Member
Shoppers Drug Mart
07.2022 - 02.2023
Volunteer
Salvation Army Thrift Store
05.2014 - 06.2014