Lynelle Jenkins
Summary
Results-driven Store Manager bringing extensive experience in retail settings. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks
02.2020 - 01.2024
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Interacted well with customers to build connections and nurture relationships
- Developed close community relationships while planning and implementing fundraising events as the district community lead.
- Interviewed, hired, and mentored new staff members.
- Mentored and trained employees to grow and develop company talent as the district manager trainer.
Corporate Store Manager
M&M Food Market
04.2013 - 02.2020
- Increased overall store performance by implementing strategic sales techniques and exceptional customer service.
- Developed a highly motivated team through regular training sessions and consistent feedback for continuous improvement.
- Managed inventory effectively, resulting in reduced shrinkage and increased product availability for customers.
- Developed creative sales incentives to motivate staff and drive foot traffic to boost sales revenue.
- Managed hiring, training, scheduling, staff meetings and motivational huddles
- Assisted and supported new store openings by training new and existing store managers.
Store Manager
Bulk Barn
03.2011 - 04.2013
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction
Education
Bachelor of Arts - Sociology
Acadia University
Wolfville, NSSkills
- Budget Management
- Decision Making
- Written Communication
- Employee Training
- Multitasking and Organization
- Team Leadership and Coaching
- Customer Relations
- Outstanding Communication Skills
- Special Events
- Team Motivation
- Culture Development
- Customer Service
Accomplishments
Awarded 2018 M&M Food Market Atlantic Store of the Year
M&M Food Market 2018 Club of Excellence Award
Starbucks Bravo Award 2021 ( awarded for achieving goals that support objectives while leading others to also achieve exceptional results)
Certification
Emergency First Aid &CPR/AED
Occupational Heath & Safety
Food Safety
Languages
English
Timeline
Store Manager
Starbucks
02.2020 - 01.2024
Corporate Store Manager
M&M Food Market
04.2013 - 02.2020
Store Manager
Bulk Barn
03.2011 - 04.2013
Bachelor of Arts - Sociology
Acadia University
Similar Profiles
Bianca KeatonBianca Keaton
Barista at StarbucksBarista at Starbucks
Sofie MiuraSofie Miura
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Haley LongHaley Long
Barista at StarbucksBarista at Starbucks