Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lynelle Alcantara

Chino

Summary

Resourceful and dependable professional with extensive experience in customer relations and providing excellent guest support. High expertise in phone services, recordkeeping and conflict resolution. Determined to maintain a positive environment when communicating with others, guests and colleagues alike.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist/Hostess

Wang Cho Korean Barbeque
Chino
05.2024 - Current
  • Schedule reservations to accommodate guests' party size and unique specifications
  • Answer calls regarding menu pricing, reservation scheduling, and phone orders
  • Manage all front desk interactions by handling money transactions and POS reports
  • Consider comfortable placement for people with disabilities or infants when seating

Radiology Department

Children's Hospital of Orange County
Orange
11.2023 - 08.2024
  • Turnover exam rooms for incoming patients while practicing proper sanitation protocols
  • Restock medical supplies needed throughout the radiology floor such as catheters, x-ray cassette bags, and hospital sheets
  • Composing prepared I.V. kits needed in the ultrasound unit
  • Guiding patients from the exam rooms to the reception lobby

Health Science Intern

Boys & Girls Club of Garden Grove
Garden Grove
01.2023 - 04.2023
  • Assist with data entry by updating the attendance software regarding presents and absences
  • Execute health curriculum and implement childhood development strategies for youth
  • Supervise children during enrichment activities and special events
  • Facilitate safe learning environment and create an engaging space for children to progress as healthy individuals

Academic Researcher

California State University, Fullerton
Fullerton
08.2022 - 12.2022
  • Work with colleagues to conduct a study that investigates how the cumulative number of COVID-19 cases impact engagement in protective behaviors
  • Gather data regarding our population, through the use of a questionnaire
  • Develop a group research paper that discusses our methods, results, implications of our findings, and recommendations for the future

Education

Bachelor of Science - Public Health

California State University, Fullerton
Fullerton
05.2023

Skills

  • Front desk operations
  • Patient handling
  • Data entry
  • Money handling
  • Customer service
  • Sanitation protocols
  • Supply inventory
  • Medical supply management

Certification

  • Basic Life Support Certification

Timeline

Front Desk Receptionist/Hostess

Wang Cho Korean Barbeque
05.2024 - Current

Radiology Department

Children's Hospital of Orange County
11.2023 - 08.2024

Health Science Intern

Boys & Girls Club of Garden Grove
01.2023 - 04.2023

Academic Researcher

California State University, Fullerton
08.2022 - 12.2022

Bachelor of Science - Public Health

California State University, Fullerton

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Lynelle Alcantara