Lyndsy Livengood

• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Collaborated with team members to improve overall service quality and guest experience.
• Provided excellent customer service to guests by promptly responding to inquiries and requests.
• Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
• Knowledge of all activities and safety regulations

• Increased guest satisfaction by addressing concerns promptly and courteously during the ticket scanning process..
• Reduced wait times at entrance points by swiftly identifying errors in printed or digital tickets, facilitating quick resolution or redirection to appropriate staff members.
• Streamlined ticket validation process by maintaining up-to-date knowledge of event-specific information and venue layouts.
• Safely and accurately running the ski lift
• Maintaining a flat and safe ramp so patrons can load correctly and promptly
• Assisted guests with special needs or accessibility requirements, delivering personalized attention that enhanced their overall experience at the venue.

• Greeted guests upon arrival and provided excellent customer service.
• Processed guest payments through cash registers or credit card machines in an accurate manner.
• Performed daily cleaning and restocking
• Developed strong rapport with returning guests through attentive service and personalized interactions.
• Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

**Also worked there on and off through 2015-2019

• Swept and mopped floors, vacuumed carpets, and dusted surfaces.
• Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
• Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
• Mixed soils and other ingredients together according to specific recipes.
• Transplanting, mulching, pruning, general up keep of plants
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.

• Assisted customers with finding the right product for their needs.
• Provided product information and answered customer questions.
• Demonstrated knowledge of store products and services.
• Tracked inventory levels throughout the day and restocked items as needed.
• Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
• Completed transactions in an efficient manner while providing excellent customer service.
• Ordering and receiving of deliveries
• Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .

• Greeted customers and helped with product questions, selections, and purchases.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
• Participated in periodic inventory counts to maintain accurate stock levels.
• Managed efficient high cash register operations.

• Operated under a Cottage Food Operations permit
• Followed food safety guidelines while preparing all food items.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Prepared and delivered all goods in accordance with health and state laws
• Owned and operated myself, all social media and outreach performed on my own

• Provided excellent customer service to ensure satisfaction.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Managing food prep and inventory
• Managing rest and meal breaks for a staff of 12-15 employees