Lyndsie Silva
Santa Clara
Summary
Hardworking restaurant manager with experience overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance. Great at answering phone calls, taking in catering orders, managing a restaurant as well as team members and duties.
Overview
4
4
years of professional experience
2014
2014
years of post-secondary education
Work History
Restaurant Manager
Boston Market
Santa Clara
04.2017 - 03.2021
- Managed daily operations to ensure smooth restaurant functioning.
- Trained and mentored staff on customer service standards.
- Oversaw inventory management and supplier coordination.
- Resolved customer complaints to maintain satisfaction levels.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Education
Moloka’i High School
Moloka’i , HISkills
- Staff training
- Customer service
- Inventory management
- Supplier coordination
- Customer engagement
- Food safety standards
- Conflict resolution
- Team leadership
- Time management
Timeline
Restaurant Manager
Boston Market
04.2017 - 03.2021
Moloka’i High School