Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Lyndsea Simser

Ottawa,ON

Summary

Results-oriented professional with extensive experience at Amazon Canada Fulfillment, specializing in process documentation and team collaboration. Proven success in optimizing workflows through strategic process improvements that enhance employee productivity. Strong analytical thinker with expertise in dispute resolution, driving operational excellence and team efficiency. Career goal focuses on leveraging skills to foster continuous improvement and innovation within a dynamic environment.

Overview

8
8
years of professional experience

Work History

Process Assistant

Amazon Canada Fulfillment
Ottawa, Ontario
10.2019 - Current
  • Enabled efficient work flow through active collaboration among various departments.
  • Partook in meetings focused on modifying processes with internal teams, including training associates on any changes.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Served as primary contact for floor employees.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Monitored employee productivity levels to identify areas for improvement or additional resources needed.
  • Delegated work to staff, setting priorities and goals.
  • Oversee and manage daily work tasks for a team of 60 to 80 employees.

Warehouse Associate

Amazon Canada Fulfillment
Ottawa, Ontario
07.2019 - 10.2019
  • Achieved exceptional productivity in product preparation and labeling processes.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Consistently maintained top 5% for both productivity and quality.

Front of House Server

Lorenzo's Orleans
Ottawa, Ontario
10.2016 - 12.2019
  • Informed customers of daily specials and signature menu items.
  • Maintained cleanliness of dining area, including tables, chairs, floors and counters.
  • Provided excellent customer service by anticipating guest needs, responding promptly and knowledgeably to all requests.
  • Performed opening and closing duties such as setting up tables, restocking utensils and condiments.

Education

Some College (No Degree) - Psychology

Carleton University
Ottawa, None

Skills

  • Assignment delegation
  • Process documentation
  • Performance monitoring
  • Safety management
  • Workflow management
  • Management support
  • Metrics tracking
  • Team collaboration
  • Analytical thinking
  • Decision-making
  • Time management
  • Issue troubleshooting
  • Critical thinking

Accomplishments

  • Ontario Volunteer Service Award (2010)

Affiliations

  • OSAID regional representative for Ottawa and Renfrew (2007-2011)
  • New Mentality Speaker (2008-2014)
  • Centre for Excellence group facilitator (2007-2014)

References

References available upon request.

Timeline

Process Assistant

Amazon Canada Fulfillment
10.2019 - Current

Warehouse Associate

Amazon Canada Fulfillment
07.2019 - 10.2019

Front of House Server

Lorenzo's Orleans
10.2016 - 12.2019

Some College (No Degree) - Psychology

Carleton University

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Lyndsea Simser