Lyndsay Krause
West Kelowna,BC
Summary
Design sales consultant experienced in collaborating with clients to understand their diverse needs in order to deliver creative solutions. Known for innovation, attention to detail, and a customer-centric approach. Strengths lie in communicating effectively with team members and clients, exceeding goals and working well under pressure. Known for creativity, efficient project management skills, and commitment to delivering high-quality outcomes.
Overview
15
15
years of professional experience
Work History
Design Consultant/Operations Coordinator
ShelfGenie Vancouver & Okanagan
Vancouver, British Columbia
02.2017 - Current
- Developed innovative design concepts for a variety of clients.
- Maintained organized records of all design files and documents on CRM system.
- Generated new business opportunities through self-generated leads.
- Provided personalized service to build relationships with customers.
- Produced detailed mock-ups of proposed designs for client approval by utilizing 3D SketchUp.
- Designed custom storage solutions for each customer in residential and commercial spaces.
- Collaborated with clients to identify design needs and develop creative solutions.
- Educated customers about products and services offered
- Trained new designers on the Noble Sales Process, speaker at the National Conference 2022, Designer of the Year award 2023.
- Created reports in Excel on a regular basis to track departmental progress.
- Developed effective procedures for data entry, document control and record keeping.
- Coordinated events such as conferences and workshops by booking venues, catering services.
Professional Organizer/Event Caterer
Harmonized Living (Personal Business)
Vancouver, British Columbia
02.2014 - 02.2017
- Created detailed plans to de-clutter and organize residential and commercial spaces.
- Coached clients on how to maintain an organized environment through regular maintenance practices.
- Organized paperwork and documents for businesses, including filing systems, document scanning, and archiving procedures.
- Organized and coordinated catering events with clients to ensure their needs were met.
- Created attractive displays for buffets using a variety of garnishes and decorations.
- Kept track of all costs associated with each event in order to stay within budget parameters.
- Prepared food items for catering events including salads, sandwiches, appetizers, entrees, and desserts.
- Developed menus and recipes according to client requests.
- Built and managed relationships with local vendors to obtain fresh, quality ingredients at cost-effective prices.
Program Supervisor/Behaviour Interventionist
The Children's Foundation
Vancouver, British Columbia
09.2009 - 01.2014
- Provided leadership, guidance and supervision to staff members.
- Reviewed data reports related to program outcomes and objectives.
- Coordinated training sessions for staff members.
- Facilitated team meetings to discuss progress on projects and initiatives.
- Attended conferences related to program topics or goals.
- Developed, implemented and evaluated program policies and procedures.
- Oversaw client caseload, managed assessments and functional analyses, developed individualized treatment plans and measured ongoing effectiveness of plans.
- Planned, directed, coordinated and monitored multiple behavioral health services and programs and complied with licensure, certification, accreditation and statutory requirements.
Education
Diploma - Child And Youth Care
Douglas College
New Westminster, BC06-2011
Diploma - Travel & Tourism
Syms Travel Institute
Burlington, ON05-2002
High School Diploma -
Grimsby District Secondary School
Grimsby, ON06-2000
Skills
- Strong organizational, time management and multitasking abilities
- Effective verbal and written communication with clients, vendors, staff and coworkers
- Proficient with various word processing, spreadsheet and presentation software
- High sales closing rate
Accomplishments
Received 2023 Designer of the Year award, amongst 52 national franchises and over 200 designers.
Successes in grant writing and coordinating events, fundraising over 100k to replace school playground
Timeline
Design Consultant/Operations Coordinator
ShelfGenie Vancouver & Okanagan
02.2017 - Current
Professional Organizer/Event Caterer
Harmonized Living (Personal Business)
02.2014 - 02.2017
Program Supervisor/Behaviour Interventionist
The Children's Foundation
09.2009 - 01.2014
Diploma - Child And Youth Care
Douglas College
Diploma - Travel & Tourism
Syms Travel Institute
High School Diploma -
Grimsby District Secondary School
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