Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Lyndsay Houghton

Calgary,Alberta

Summary

Adept Operations Manager with a proven track record at LUKES DRUG MART, enhancing operational efficiency and fostering client relationships through exceptional problem-solving and team leadership. Skilled in operations management and staff training, I've significantly improved performance outcomes and streamlined supply chain processes, ensuring timely delivery and safety compliance.

I have handled all sections of the store including grocery and post office and coffee bar.

TRaining staff in all positions and maintaining customer and vendor relationships for productive and successful days.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Operations Manager

LUKES DRUG MART
10.2019 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes..
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • placed orders for all sections of store

grocery, OTC and high end brands

Developed and maintained relationships with external vendors and suppliers

  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • ensured deliveries were all up to safety code standard
  • merchandised all sections
  • oversaw completion of regular inventory counts

Graphic Designer

Concorde Group
01.2009 - 08.2018
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Conceptualized creative designs for print materials, banners, and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • handled 13 different venues with daily needs, menus, billfolds, uniforms, digital and print media

Manager, Opder Line Coordinator

Crave Cupcakes
01.2004 - 07.2009
  • Managed the 17th avenue location daily
  • answered phone lines placed orders for all 6 locations
  • coordinating special events such as weddings and baby showers

Education

CERTIFICATE - GRAPHIC DESIGN

ACAD
Calgary, AB

JOURNEY MAN CERTIFICATE OF HAIRSTYLING -

MARVEL COLLEGE

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operations Monitoring
  • Decision-Making
  • Staff Training
  • Project Management
  • multitasking
  • merchandising
  • Employee Motivation
  • Client Relationships

Languages

English
Full Professional

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Operations Manager

LUKES DRUG MART
10.2019 - Current

Graphic Designer

Concorde Group
01.2009 - 08.2018

Manager, Opder Line Coordinator

Crave Cupcakes
01.2004 - 07.2009

CERTIFICATE - GRAPHIC DESIGN

ACAD

JOURNEY MAN CERTIFICATE OF HAIRSTYLING -

MARVEL COLLEGE
Lyndsay Houghton