Lyndsay Bradley
Palmerston ,ON
Summary
Professional therapist with extensive hands-on experience in delivering therapeutic and relaxing treatments. Strong foundation in anatomy and physiology, adept at tailoring sessions to meet client needs and improve overall well-being. Known for excellent team collaboration and flexibility in adapting to changing demands. Renowned for compassionate approach, strong communication skills, and focus on achieving tangible results.
Overview
18
18
years of professional experience
Work History
Registered Massage Therapist
Self Employeed
11.2019 - Current
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
- Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
- Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
- Expanded professional knowledge through continuous education in advanced massage techniques, industry trends, and best practices.
- Streamlined appointment scheduling and record-keeping processes for increased efficiency in daily operations.
- Maintained a clean, safe, and welcoming environment for clients by adhering to strict sanitation protocols and ensuring proper equipment maintenance.
- Maintained accurate and up-to-date client records.
Supervisor
TG MINTO
06.2007 - 04.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Education
Certificate - Medical Terminology
Red Cross Canada
Online03.2025
Diploma - Registered Massage Therapy
Westervelt College
Kitchener, ON04-2019
High School Diploma -
Norwell DSS
Palmerston 02-2003
Skills
- Professional ethics
- Injury rehabilitation
- Pathology knowledge
- Anatomy and physiology
- Reflective listening
- Client assessment
- Appointment scheduling
- Medical terminology
- Administrative support
- Treatment Planning
- Payment processing
- Front desk management
Timeline
Registered Massage Therapist
Self Employeed
11.2019 - Current
Supervisor
TG MINTO
06.2007 - 04.2017
Certificate - Medical Terminology
Red Cross Canada
Diploma - Registered Massage Therapy
Westervelt College
High School Diploma -
Norwell DSS
Similar Profiles
Marie WolfMarie Wolf
Houshold Manager at Self EmployeedHoushold Manager at Self Employeed
Katrina CiesinskiKatrina Ciesinski
Cosmetologist at Self EmployeedCosmetologist at Self Employeed
John DewberryJohn Dewberry
Car Detailer at Self EmployeedCar Detailer at Self Employeed
Wasiu ShodeWasiu Shode
Receptionist at Self EmployeedReceptionist at Self Employeed
RHETT MACKENDRHETT MACKEND
Senior Technical Representative at Unigraph International CanadaSenior Technical Representative at Unigraph International Canada