Lynden Hailey
Victoria
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. A passionate Artist with a focus on Digital Art but proficient in all mediums. Experienced managing an online store selling commissioned pieces and renting tables at events such as comic conventions to sell original art.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Oceanside Gifts
05.2023 - 09.2023
- Maintained a clean and organized workspace
- Promoting a welcoming environment for customers
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction
- Conducted inventory counts regularly, ensuring accurate stock levels were always maintained
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Grocery Store Cashier
Country Grocer
04.2022 - 09.2022
- Reconciled cash drawer at the start and end of each shift
- Worked closely with shift manager to solve problems and handle customer concerns
- Processed customer refunds and exchanges according to established guidelines
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash and card transactions with excellent accuracy levels
- Merchandised product and received and stocked orders
Cashier /Box Office Attendant
Capitol 6 Movie Theatre
04.2019 - 03.2021
- Consistently upsold items to grow transactions
- Refused admittance to patrons on the basis of not abiding by policies or for lack of ticket possession
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor
- Sold admission, processed payments, and issued tickets
Education
Diploma - Visual Arts
Camosun College
Victoria, BC04.2024
High School Diploma -
Claremont Secondary School
Victoria, BC01.2022
Skills
- Cash register experience
- Team player
- Customer service focused
- Upselling skills to grow transactions
- Reliable and Responsible
- Credits and Refunds
- Customer assistance
- Payment Processing
Volunteer Experience
I am passionate about my community and our environment and welcome new opportunities to learn and develop. While I attended Claremont, I participated in a specialized focus area called the Institute for global solutions. The exposure I received to the growing challenges our world faces along with reconciling our past has made me a passionate ambassador for change. In 2021 and 2022 I volunteered at Haliburton Farms which is a small-scale organic agricultural endeavor which is carried out in harmony with our local ecosystems.
Timeline
Customer Service Cashier
Oceanside Gifts
05.2023 - 09.2023
Grocery Store Cashier
Country Grocer
04.2022 - 09.2022
Cashier /Box Office Attendant
Capitol 6 Movie Theatre
04.2019 - 03.2021
Diploma - Visual Arts
Camosun College
High School Diploma -
Claremont Secondary School
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