Lynda Williams

• Worked within Master Data governance (MDG) team in charge of reviewing and approving service agreements, equipment and material request, routing, onboarding, and pricing synchronization in SAP ECC /S4 HANA while using Salesforce Classic & Lightning.
• Performed quality assurance steps to deliver highly accurate reliable work products, and received recognition of 100 % accuracy.
• Efficiently worked in partnership with various departments to maintain master data reliability; based on my substantial knowledge of Hypercare /SAP S4 Hana, provided guidance and training to personnel responsible for data input.
• Accountable for change requests to ensure compliance with standards through Hyper-Care to improve overall data quality and productivity.
• Actively involved in meetings and presentations to learn and maintain new processes using Teamviewer and Webex. Trained other team members to resolve issues.
• Effectively communicate findings and complex analytical solutions to Inside Sales Managers, Market-to-Quote, Sales, Contract Review, and Customer Enhancer teams.

Canadian company provides education support and tutoring to students in Kindergarten to Grade 12. Focuses on subjects Math and English to be successful in current grade, increases chances in being confident, and be able to work independently.

• Actively supported and resolved customer service inquiries from parents/legal guardians.
• Directed technical and online help issues to Educational Consultants and tutoring department according to regions of Alberta, British Columbia, and Ontario.
• Monitored credit card declines using MS Excel; generated declines report from Moneris, and actively communicating with Operations Manager on updates of non-payments.
• Monitored accounts for compliance with established payment plans and flagged non-compliances.

Monitored clients’ accounts and initiates collection activities to ensure the timely and accurate collections covering a diverse portfolio. Providing collection services for clients in the Greater Toronto Area. Utilize ERP to view accounts, update notes, print and review weekly A/R aging reports for temporary and permanent division, and send invoices and statements upon request by client.

• Provide excellent customer service and ensure exceptional execution results in collection of outstanding accounts by branch on 30, 60, and 90.
• Collaborated with major client and CFO to achieve in collection of receivables owed over $ 200,000 in less than six months upon start of position.
• Communicated with clients, negotiate payment plans, and establish prompt payment to avoid legal matters.
• Reviewed clients’ files on regular basis special terms and double check client is paying on time.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Performed billing, collection and reporting functions to ensure clients have prepaid for their booth for seasonal trade shows. Collecting on remaining balance of clients’ accounts at time of trade show.
• Prepared bills receivable, invoices and bank deposits.
• Ensured all clients' payments are posted by recording cheques and credit card transactions.
• Completed bi-weekly payroll for 10 employees plus part time staff who assisted at trade shows.

Supported the Accounts Payable team through effective and accurate processing of accounts payable invoices in support of 15 business entities in sports and entertainment industry.

• Reached out to vendors to verify information and follow up on requesting statements and invoices.
• Used Oracle cloud to accurately manage over 500 accounts and performed up to 30+ vendor reconciliations daily using MS Excel.
• Reviewed and resolved invoice exceptions related to purchase order and service related invoices.
• Provided additional support in filing, and boxing for year-end.

An integral part of the Accounts Receivable team, accountable for the integrity and data analytics of customer master data program for the National Wholesale Sales business channels including Direct Sales, Marketing, and Petro-Pass accounts.

• Researched and resolved issues regarding integrity of data flow into databases.
• Reviewed invoices for proper coding and signing authorities for Drilling and Gas Plant accounts for Western Canada.
• Accountable for timely and accurate processing of customer invoices into third party EDI billing solutions web portals.

An industry leader in hospitality supplies, serving Canada’s hotel chains and independent properties.

• Monitor incoming A/P email inbox, printing of purchase orders, timely and accurate processing of invoices, and inter-company transactions
• Processed high volume of invoices (100-150) per day, meeting deadlines, and prioritize workload.
• Maintained vendor accounts, processing cheque runs, filing and responding to A/P related inquiries.
• Checked Cheque and EFT/ACH MS Access reports for errors and accuracy prior to electronic submission to vendor.
• Reconciled accounts, two way matching, and clearing Match Exception report in two days.
• Verified deposits, rectified discrepancies and processed end-of-day paperwork using PeopleSoft with 100% accuracy.

Virelec Ltd is a Canadian manufacturer and is a market leader in system integration and grid connectivity providing Protection and Control systems to the Utility sector. Typical day in Finance department:

• Matched purchase orders with invoices and recorded necessary information utilizing Pronto.
• Investigated daily variances and discussed variances with Purchasing Manager prior to entry in Pronto.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Generated A/R report for collecting on clients' outstanding accounts and coordination with internal staff to resolve collection issues, charge back invoices and other account receivable tasks as required.
• Reconciled credit card statement and employees' expenses accounts every month, investigating and resolving discrepancies to keep accounts audit-ready.
• Entered job costing data from payroll records and supported payroll administration process

Apollo Plastics Ltd (Canadian Manufacturer) of home and garden products sold flower pots/deck railing products to a number of clients in Canada and the U.S.A. President, Vice President, and Office Manager attended tradeshows during summer and fall seasons to promote majority of product. Coordinated shipping and logistics to ship products to tradeshows as well as normal scheduled orders for clients.

• Established workflow processes, monitored daily productivity and implemented modifications to improve overall efficiency.
• Earned reputation for commitment and positive work ethic; retained throughout organizational restructure and showed flexibility regarding working hours to ensure a smooth transition.
• Optimized organizational systems for payments, collections, AP/AR, deposits, payroll, and recordkeeping.
• Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
• Reviewed and processed bank/credit card statements, employee expenses, and vendor invoices for payments. Daily deposits to bank.
• After demonstrating proficiency, responsibilities expanded to include bank reconciliations, journal entries, cash flow projections, processing payroll for 10 employees, profit sharing, government remittances, and prepared and remitted filings for WSIB, EHT, source deductions, HST, and record of employments for Service Canada.