Lynda Williams

Oversaw full-cycle accounts payable operations for two out of three business entities, Invoice Processing, Accounts Payable, Financial Reporting & including customer service in vendor account setups including setup customers accounts for refunds, and wire transfer setups. Ensured compliance and accuracy of financial transactions. Trained finance staff, and streamlined invoice processing to boost departmental productivity.

• Processed high volumes of invoices accurately and timely using AS400, Sage 50 & 100.
• Onboarded and maintained 300+ vendor accounts during the acquisitions of Nilex Inc. and Geosynthetics Systems.
• Collaborated cross-functionally with finance, accounts receivable for support, operations, and sales teams to verify invoice accuracy.
• Reconciled vendor accounts to support month-end close and ensure financial reporting integrity.
• Managed and reviewed project related invoices details for completeness, correct coding, and alignment for payments and internal cost allocations in Sage 100 for Terrafix Environmental Technology Inc.
• Processed 45+ invoices within 24 hours for TAG Environmental Inc., enabling timely cost accounting and production for billing in Accounts Receivable.
• Prepared documentation for auditors and cost accountants, supporting inventory and cost reviews.
• Ran aging reports, executed biweekly cheque runs and wire transfers in Sage 50/100, and coordinated intercompany funding with Treasury.
• Resolved invoice discrepancies through effective vendor and internal department communication, ensuring smooth operations.

Husky Technologies transition accounting systems from Dynamics AX to SAP Concur to automate all accounting and financial transactions.

• Respond to supplier and management inquiries in a timely fashion.
• Processed vendor invoices, ensuring accurate coding and compliance with company policies.
• Reconciled accounts payable transactions, maintaining precise records for audit readiness.
• Monitor outstanding payables, follow-up with vendors for outstanding invoices not received according to statements.
• Dispute Management: Investigated and resolved discrepancies relating to complex issues such as invoices and purchase orders not matching, and dealing directly with suppliers and internal stakeholders.
• Month-End Closing: Supported month-end closing activities related to A/P, including reconciliations and reporting.

• Managed AP portfolio for three Quebec sites, processing invoices daily in AS400.
• Conducted vendor reconciliations, resolved pricing/freight discrepancies, and ensured timely payments.
• Collaborated with Purchasing and Finance teams to streamline processes.
• Contract

Stericycle migrated systems from SAP ECC to SAP S4 Hana for accounts receivable. Creating clients accounts, invoice processing, Customer Master Data, and Reporting.

• Collaborated with cross-functional teams to align CRM initiatives with business objectives.
• Trained staff on CRM system functionalities and best practices for data management.
• Maintained accurate customer and client information in SAP S4 Hana, conducted regular audits to ensure data accuracy and compliance.
• Responsible for the timely entry and upload of new locations and client accounts on a daily basis in SAP S4 Hana.
• Identify duplicate accounts and liaise with the field to clarify accuracy.
• Ensured (CSA) Customer Service Agreements were completed to company standards to permit effective client set up and minimize master data issues leading to residual invoice and service issues.
• Liaised directly with District Sales Managers to clarify and ensured data accuracy met company standard maintenance.
• Run the invoices not on invoice list report and correct as necessary.
• As Master Data Associate maintained centralized data components such as pricing matrix, Fuel Surcharge, CPI, Trucks, and SAP products.

iSmartStudent International Inc distributes the globally recognized Math Wiz and English Wiz online learning platform and the Math Doctor Diagnostic tool across Canada.

• Monitored outstanding receivables, followed up with families for overdue payments and credit card payments declined, and maintained collection records.
• Established strong relationships with clients to facilitate payment arrangements and maintain goodwill.
• Analyzed overdue aging report, and solved problems timely and effectively, ensuring customer satisfaction.
• Collaborated with cross-functional teams to achieve goals within specified timelines.
• Payment Management: Developed customized payment plans for financially distressed clients, assisting them in meeting their obligations while preserving business relationships.
• Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
• Managed collections process, ensuring timely follow-up on outstanding accounts.
• Prepared detailed reports on collection performance for senior management review.

Owned a portfolio of branches across Ontario of AppleOne Employment Services.

• Managed approximately 30 incoming and outgoing calls, and emails per day from clients.
• Analyzed account data to identify patterns and recommend improvements in collection practices.
• Maintained accurate records of all collection activities, providing regular updates to management on the status of outstanding accounts.
• Collaborated closely with other departments to resolve billing discrepancies or disputes that could lead to late payments or non-payment situations.
• Maintained high volume of calls and met demands of busy and productive group.

Achievements:

• Built strong relationships with Branch Managers, CFO, management, members on the collections team, billing, human resources, and payroll.
• Enhanced customer relationships through professional communication and negotiation skills, resolving disputes and ensuring timely payments.

Supported Accounts Payable and Receivable functions across client assignments.

• Managed accounts payable and receivable processes to ensure timely financial transactions.
• Managed high-volume billing and invoicing processing tasks while consistently meeting tight deadlines for customer nd vendor payments.
• Processed invoices and reconciled accounts, ensuring timely payment and accuracy.
• Ensured prompt resolution of invoicing disputes by gathering supporting documentation and working collaboratively with internal and external stakeholders.
• Utilized accounting software in to streamline data entry and improve reporting efficiency.
• Accounting systems used at client assignments: Accpac, AS400, Sage 50 and 100, SAP Concur, SAP ECC & S4 Hana, SAP SuccessFactors, Oracle, MS Dynamics AX, PeopleSoft, Simply Accounting, Baan IV/LN

Charge with full scope of office administration, including accounts receivables, accounts payabler, equity accounts, and payroll to ensure accurate financial reporting.

Accounts Receivable:

• Invoice Processing: Created invoices from purchase orders, post, and managed customer invoices using Accpac.
• Payment Processing: Recorded payments from cheques to customers accounts. Reconciled customer accounts to statements.
• Collections & Reporting: Monitored outstanding receivables by generating A/R aging report, analyzing reports for overdue accounts. Followed up with clients and customers by calling and emailing for overdue payments.
• Dispute Management: Contacted customers to immediately find resolutions for price and quantity variances. Resolved defective products by providing credit notes, and product was shipped out on next order.

Accounts Payable:

• Processed vendor invoices, ensuring accurate coding and compliance with company policies.
• Reconciled accounts payable transactions, maintaining precise records for audit readiness.
• Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
• Reduced invoice processing time with accurate data entry and timely vendor communication.

Financial Reporting:

• Managed cash flow effectively by monitoring daily transactions reconciling bank accounts regularly.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Supported month-end closing process related to A/R and A/P, by preparing journal entries, account reconciliations, and reporting.

Achievements:

• Streamlined invoicing procedures, improving efficiency in cash flow management.
• Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
• Improved financial accuracy by performing detailed account reconciliations and resolving discrepancies.
• Established effective communication channels with vendors and customers to resolve outstanding issues in a timely manner.
• Maintained compliance with regulatory requirements, ensured transactions comply with policies and procedures and GAAP principles.

• Assisted with accounts reconciliation, collections, and data entry.
• Supported Finance team in office administration and organizing filing system and maintenance.
• Used strong interpersonal communication skills to convey information to others.
• Represented organization positively and professionally while providing much-needed services.
• Communicated with staff members to stay informed about volunteer opportunities and events.