Lynda Foden
Keswick
Summary
Dynamic Office Manager with a proven track record at Alberta Investment Management Corp. (AIMCo), excelling in fostering a culture of open communication and mutual respect. Mastered office operations, significantly enhancing team productivity and data security. Exhibits strong organizational abilities and written communication skills, adept at customer engagement and maintaining high confidentiality standards.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Office Manager
Alberta Investment Management Corp. (AIMCo)
03.2009 - 01.2025
- Maintained an office of 180 employees to run a smooth, efficient and effective office per company standards, acted as the "go-to" person to resolve issues/problems/complaints/requests.
- Very proficient in attention to detail, excellent communication and written skills.
- Head of Facilities - worked closely with building management on daily reporting activity, requested employee access cards, maintained access card registry. Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Assisted with AIMCo board meetings and client board meetings when scheduled in our Toronto office (preparation of materials, catering, hotel and car service)
- Promoted a positive work environment through active engagement with employees, fostering a culture of open communication and mutual respect.
- Evaluated the performance of back office staff members through regular feedback sessions and annual reviews, identifying areas for growth and development opportunities.
- Maintained high levels of data security with the implementation of strict access controls, encryption protocols, and ongoing employee training on cybersecurity best practices.
- Improved communication between departments through the implementation of effective collaboration tools and regular interdepartmental meetings.
- Organized office operations, leading daily activities and controlling correspondence.
- Supervised clerical staff to guide overall strategic direction.
- Maintained inventory for back-office supplies, computers and work-stations.
- Organized company functions and events to improve employee morale.
- Hired, trained and on-boarded new team members and conducted evaluations to boost performance.
- Worked with IT department to address technology issues and shortfalls.
- Achieved financial objectives through annual budget preparation, expenditure controls and variances analysis.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- AIMCo Foundation (promote financial literacy through grants to registered non-profit organizations) - I volunteered with sponsorship letters and minutes of the Board meetings.
Executive Assistant
DataMirror Corporation
04.1997 - 01.2009
- Reported to CEO and President.
- Handled and maintained confidentiality materials relating to all due diligence and IPO information in order for the company to go public.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendar, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Worked closely each year with United Way of York Region, organized company events and information sessions to enhance company participation,
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled logistics, catering, agendas and travel arrangements for CEO and President.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Education
High School Diploma -
L'Amoreaux Collegiate Institute
Scarborough, ON09-1978
Skills
- Customer Engagement
- Office management
- Strong Organizational Abilities
- Office Management
- Strong Written Communication Skills
- Proficiencies in a wide range of business software including Microsoft Word, Excel, PowerPoint, Visio, WorkDay, OfficeSpace, Microsoft Teams, and Outlook
Languages
English
Full Professional
Certification
- First Aid
- Joint Health & Safety
- Fire Warden
Timeline
Office Manager
Alberta Investment Management Corp. (AIMCo)
03.2009 - 01.2025
Executive Assistant
DataMirror Corporation
04.1997 - 01.2009
High School Diploma -
L'Amoreaux Collegiate Institute
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