Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lyn Manzano

Calgary,Canada

Summary

Versatile professional experienced in real estate, marketing, and beauty, also a founder of a thriving e-commerce brand. Passionate about crafting social media strategies that spark genuine engagement and building strong client relationships through personalized care. Adept at multitasking and adapting quickly to new challenges and always aiming to exceed expectations and drive results.

Overview

9
9
years of professional experience

Work History

Founder and Owner

E-Commerce Majesty Brand
06.2023 - Current
  • Launched & scaled an e-commerce brand selling sustainable women’s products through Shopify.
  • Managed end-to-end operations, product sourcing, inventory management, order fulfillment, and customer service.
  • Designed digital marketing, social media content, email campaigns, and influencer partnerships that drove a 30% increase in repeat purchases.
  • Developed packaging & branded collateral, ensuring a premium unboxing experience and 5 average customer rating.
  • Analyzed sales metrics & customer feedback to refine product offerings and pricing, increasing average order value by 15%.



Special Events Bartender

Contracted Work
01.2020 - Current
  • Delivered outstanding customer service and personalized guest experiences at high-volume events including Chasing summer festival, stampede gigs, weddings, birthdays, and branded promotional events.
  • Adapted quickly in dynamic, fast-paced environments, maintaining professionalism and efficiency under pressure.
  • Cultivated and sustained strong client relationships, driving repeat business and referrals through exceptional service and proactive communication.
  • Applied advanced mixology skills and a deep understanding of flavor profiles to craft bespoke cocktails tailored to diverse guest preferences.
  • Collaborated seamlessly with event coordinators, vendors, and teams to ensure smooth event execution and elevated guest satisfaction.

Real Estate Administrative Assistant

Jason Ngo From RE/MAX Complete Realty
08.2024 - 05.2025
  • Client Intake & Communication, streamlined lead logging in the CRM and responded promptly to every inquiry, then kept clients informed at each stage from live listing to conditional sale and beyond.
  • Seller & Buyer Support, drafted pre-listing emails, coordinated "time of essence” document signatures, and managed contingencies, inspections, condo paperwork, financing forms, and trust-account deposits to ensure smooth closings.
  • Listing Preparation & Document Management, orchestrated all listing preparations by compiling, submitting, and organizing required documents ahead of deadlines for effortless office processing.
  • Clerical & Administrative Duties by performing filing, data entry, and record maintenance, answered phones and emails, and prepared materials for client presentations.
  • Vendor & Team Coordination by scheduled photographers, sign installers, team meetings, and events to keep projects on track and the office running smoothly.
  • Client Appreciation & Loyalty, curated personalized holiday and birthday cards, closing gifts, and referral tokens, planned and executed appreciation events, and developed a tiered rewards system to foster long-term relationships.
  • Marketing & Digital Presence assisting with design mock-ups, material sourcing, and collateral distribution, enhanced the website’s user experience and crafted engaging social media content.

Marketing Assistant

Sparks Marketing Group
01.2019 - 10.2023
  • Planned content calendars, scheduling blog posts, social updates, email sends, and ad copy for consistent brand messaging
  • Wrote engaging copy, crafting social captions, website text, and email content that drove clicks and interactions.
  • Managed social channels, posting updates, responding to comments, and fostering community growth on Facebook, Instagram, and Tiktok.
  • Conducted SEO research, identifying keywords and updating on-page content to boost organic traffic.
  • Supported brand promotions, coordinating campaign logistics and hands-on setup and teardown at events.

Administrative Assistant

The Brow Studio
09.2016 - 01.2019


  • Managed front-desk operations, scheduling and confirming client appointments, handling phone and email inquiries, and maintaining the appointment system for flawless daily service.
  • Maintained client records & processed payments, ensuring accurate check-in/out, up-to-date profiles, and seamless point-of-sale transactions.
  • Prepared treatment rooms, sterilizing tools and restocking supplies to uphold the highest standards of hygiene and readiness
  • Oversaw inventory management, ordering and tracking brow and beauty products, liaising with vendors to prevent stock gaps.
  • Supported marketing & social media, contributing to content calendars, capturing before/after photos, and drafting posts to highlight services and promotions.
  • Generated reports & insights, compiling sales and appointment data to identify trends and inform marketing strategies
  • Provided general administrative support, from filing and data entry to office organization that kept the studio running smoothly.

Education

High School Diploma -

Templeton Secondary School
Vancouver, B.C.

No Degree - Real Estate

Unlicensed Real Estate Assistant Course
CREB
09-2024

Skills

  • Real estate transactions
  • Email management
  • Calendar management
  • Marketing support
  • Customer service
  • Multitasking and organization
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Customer service expertise
  • Complex problem-solving
  • Hospitality service expertise
  • Professional appearance

Timeline

Real Estate Administrative Assistant

Jason Ngo From RE/MAX Complete Realty
08.2024 - 05.2025

Founder and Owner

E-Commerce Majesty Brand
06.2023 - Current

Special Events Bartender

Contracted Work
01.2020 - Current

Marketing Assistant

Sparks Marketing Group
01.2019 - 10.2023

Administrative Assistant

The Brow Studio
09.2016 - 01.2019

High School Diploma -

Templeton Secondary School

No Degree - Real Estate

Unlicensed Real Estate Assistant Course

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Lyn Manzano