LYN DIROM

• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Used CRM software to maintain detailed contact logs and account records.
• Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.

• Used CRM software to maintain detailed contact logs and account records.
• Created and updated customer accounts with relevant information.
• Set up new accounts, established customer credit, and set up payment methods.
• Wrote sales contracts for orders obtained and submitted orders for processing.
• Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
• Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
• Reviewed order data to verify transactions and shipping dates.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Communicated with vendor representatives to resolve damaged shipments and item shortages.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

• Estimating projects by reading blueprints and drafting plans
• Experience on BC bids and how to quote on commercial projects within my field
• Created plans and communicated deadlines to ensure projects were completed on time.
• Improved operations through consistent hard work and dedication.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Led projects and analyzed data to identify opportunities for improvement.
• Onsite measuring with senior project managers
• Acting on large projects as junior project manager
• Give design and material advice for better outcome of use and longevity

• Capitalized on strategic business partnerships to foster new market penetration.
• Conducted competitive analysis research, providing insight to growth opportunities.
• Tracked and analyzed reports to determine needed improvements.
• Collected, arranged and input information into database system.
• Hunted new business opportunity daily for 3 brokers
• Mediator for business meeting for new prospects
• Daily tracking of calls, meetings and document sent
• Spoke with CEO's and owners of large companies personally daily

• Walk through properties small or large to provide quote.
• Preparing work orders or quotes.
• Bidding on local tenders.
• Introducing pricing for Plan B.
• Reading building plans and layout for proper equipment.
• Dealing with email and phone enquiries on pricing for services.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Maintained excellent attendance record, consistently arriving to work on time.
• Customer service calls and reminders of orders and scheduled installs
• Working with technicians professionally to provide smooth service
• Maintained energy and enthusiasm in fast-paced environment.

• Learned from scratch Cabinet Vision design program.
• Reading blueprints and kitchens plans for clients.
• Designing best layout for customer's needs.
• established great rapport with builders and architects.
• Pipeline of existing clients needing to be maintained.
• Constant contact via email and phone to update changes with all parties.
• Daily track record of updates in jobs and new information needed to be recorded.
• Problem solving skills and listening to client at all times.
• Learned to measure space for proper placement of kitchen cabinets by using fractions.
• Meetings at clients' personal homes.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Collected, arranged and input information into database system.

• Dealing with large money amounts up to 10,000.
• Helping clients with their banking needs.
• Problem investigating through Carts.
• Dealing with foreign money and transactions.
• High level of customer relations.
• Completed 6 week training course.
• Wire Transfers.
• Dealing with front line issues.
• Assisting clients with their safety deposit boxes with privacy.
• Learning various computer programs added to their DOS system.
• Balancing- Transactions matching.
• Fast paced environment.
• Professional appearance and attitude at all times Exit Realty Moncton NB.

I owned two income properties while living in Moncton, NB. One was by the University Of Moncton that I rented to students and the other was a beach rental in Shediac area. Both rentals were always occupied one was rented monthly and the other weekly. Advertising, showings, and inspections were my responsibility. Maintaining tenants and quests experiences was very important role of mine to run the income properties. Both properties were sold due to divorce but ran very well while owned.

• Highly competitive but honest sales attitude.
• Proven track record of 100% commission sales over 3 years.
• Clear and direct guidance given to clients.
• Sellers agent.
• Buyers agent.
• Dual agent.
• Great knowledge of contract law.
• Excellent communication skills directly to clients and other agents.
• Answering inquiries extremely fast.
• Open houses.
• Advertising in paper, on my own vehicle, and the internet.
• Helped design client's homes for resale.
• Listening and supportive skills.
• Provided protection of information and investment choices for the interest of.
• Strong conflict resolution abilities.
• Professional attire, attitude and appearance at all times.
• Guided clients through times of loss or divorce
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Promoted sales of properties through advertisements, open houses and online advertising platforms.
• Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
• Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
• Communicated with clients to understand property needs and preferences.
• Compared properties with similarly sold properties to determine competitive market prices.