Lyle Ruelas
Palm Springs
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Interior Designs & Staging
Cathedral City
11.2020 - Current
- Coordinated project timelines with vendors and contractors for staging services.
- Managed inventory of design products and materials for client projects.
- Assisted clients with product selection and design preferences.
- Resolved customer complaints by providing effective solutions in a timely manner.
- Processed orders and handled billing inquiries efficiently and accurately.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Assistant Manager
Bellagios Pizza
Portland
06.2018 - 10.2020
- Managed inventory levels and processed orders to maintain stock availability.
- Trained new staff on operational procedures and customer interaction techniques.
- Monitored food safety standards and maintained cleanliness in the kitchen environment.
- Assisted in scheduling staff shifts to optimize coverage during peak hours.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
Education
GED -
Clackamas High School
Clackamas, OR06-2018
Skills
- Inventory management
- Staff training
- Customer service
- Food safety standards
- Customer relationship management
- Shift scheduling
- Problem solving
- Attention to detail
- Time management
- Sales monitoring
- Customer service and satisfaction
- Employee supervision
- Vendor relationship management
Timeline
Customer Service Representative
Interior Designs & Staging
11.2020 - Current
Assistant Manager
Bellagios Pizza
06.2018 - 10.2020
GED -
Clackamas High School