Lylah Mcaffer
Invermere,BC
Summary
Driven and meticulous, with a proven track record at Candyland, I excel in customer service excellence and maintaining high sanitation standards. Leveraging strong communication and empathy, I've significantly enhanced customer satisfaction and workplace efficiency, ensuring zero accidents and fostering repeat business through exceptional service and integrity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Candyland
Invermere
09.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Cleaner Helper
Candyland
09.2020 - 08.2021
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
Restaurant Busser
Bird Cafe
Comox, BC
09.2018 - 08.2019
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Written and verbal communication
Languages
English
Full Professional
Certification
Food safe!
First aid!
Currently doing my serving it right!
Timeline
Cashier
Candyland
09.2020 - 08.2021
Cleaner Helper
Candyland
09.2020 - 08.2021
Restaurant Busser
Bird Cafe
09.2018 - 08.2019
Food safe!
First aid!
Currently doing my serving it right!