Dedicated receptionist with a strong work ethic and exceptional customer service skills. Proven ability to foster relationships and enhance community engagement through effective communication and multitasking.
Overview
4
4
years of professional experience
Work History
Receptionist
Chartwell Retirement Residences
Oakville, ON
09.2023 - Current
Greeted and assisted residents, ensuring a welcoming environment and addressing inquiries promptly.
Managed phone system, directing calls efficiently to appropriate departments.
Collaborated with staff to resolve resident concerns, fostering strong relationships within the community.
Coordinated scheduling for resident activities, enhancing community engagement and participation.
Maintained accurate records of resident information and visitor logs in compliance with privacy regulations.
Kitchen Staff Member
Queen's Avenue Retirement Residence
Oakville, ON
08.2022 - 01.2024
Collaborated with kitchen staff to streamline food preparation and service processes.