Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Receptionist

Lyla Rice

Oakville,ON

Summary

Dedicated receptionist with a strong work ethic and exceptional customer service skills. Proven ability to foster relationships and enhance community engagement through effective communication and multitasking.

Overview

4
4
years of professional experience

Work History

Receptionist

Chartwell Retirement Residences
Oakville, ON
09.2023 - Current
  • Greeted and assisted residents, ensuring a welcoming environment and addressing inquiries promptly.
  • Managed phone system, directing calls efficiently to appropriate departments.
  • Collaborated with staff to resolve resident concerns, fostering strong relationships within the community.
  • Coordinated scheduling for resident activities, enhancing community engagement and participation.
  • Maintained accurate records of resident information and visitor logs in compliance with privacy regulations.

Kitchen Staff Member

Queen's Avenue Retirement Residence
Oakville, ON
08.2022 - 01.2024
  • Collaborated with kitchen staff to streamline food preparation and service processes.
  • Resolved customer complaints promptly, enhancing overall satisfaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Bachelor of Science - Neuroscience

Queen's University
Kingston, Ontario
06-2029

High School Diploma -

Garth Webb Secondary School
Oakville, ON
06-2025

Skills

  • Telephone skills
  • Customer/Client relations
  • Strong work ethic
  • Exceptional customer service
  • Food running
  • Time management
  • Effective multitasking

Languages

English
Native or Bilingual

Interests

  • Pilates
  • Studying
  • Drawing and Painting
  • Personal Development and Self-Improvement

Timeline

Receptionist

Chartwell Retirement Residences
09.2023 - Current

Kitchen Staff Member

Queen's Avenue Retirement Residence
08.2022 - 01.2024

Bachelor of Science - Neuroscience

Queen's University

High School Diploma -

Garth Webb Secondary School
Lyla Rice