Lyla Boyden
Calgary,AB
Summary
Dynamic and detail-oriented professional with a proven track record at JD Trucking, excelling in safe vehicle operation and customer service. Recognized for achieving zero accidents through strict road safety compliance and a proactive work ethic. Committed to enhancing client satisfaction and optimizing operational workflows in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Truck Driver
JD Trucking
09.2020 - Current
- Operated various truck models to ensure timely delivery of goods across multiple routes.
- Conducted pre-trip inspections to assess vehicle safety and maintenance requirements.
- Adhered to all federal and state regulations while transporting hazardous materials safely.
- Maintained accurate logs for hours driven, mileage, and fuel consumption to ensure compliance.
- Resolved customer inquiries related to deliveries, enhancing client satisfaction through effective communication.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Sales Associate
A-Z Liquidation
05.2018 - 08.2020
- Enhanced customer experience through attentive service and product knowledge.
- Developed and maintained strong relationships with clients to foster loyalty.
- Executed efficient sales strategies to meet and exceed monthly targets.
- Collaborated with team members to optimize store operations and inventory management.
- Trained new associates on product features, sales techniques, and customer engagement best practices.
- Led initiatives to improve visual merchandising standards, increasing overall store appeal.
- Prepared merchandise for sales floor by pricing or tagging.
Dispatch Associate
Shaan Trucking
01.2008 - 08.2019
- Coordinated dispatch operations to ensure timely delivery of shipments.
- Monitored fleet activity using GPS tracking systems for route optimization.
- Managed communication between drivers and clients to resolve issues efficiently.
- Implemented process improvements that enhanced operational workflows and reduced delays.
- Oversaw daily dispatch activities, ensuring compliance with company policies and regulations.
- Enhanced customer satisfaction through timely communication and proactive problemsolving.
Education
High School Diploma -
Crescent Heights High School
Calgary, AB06-1997
Skills
- Proficient vehicle operation
- Reliable commitment to tasks
- Proactive work ethic
- Road safety compliance
- Customer service
- Positive attitude
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
Timeline
Truck Driver
JD Trucking
09.2020 - Current
Sales Associate
A-Z Liquidation
05.2018 - 08.2020
Dispatch Associate
Shaan Trucking
01.2008 - 08.2019
High School Diploma -
Crescent Heights High School