Lydia Shant’el Bouthillier
Pembroke,ON
Summary
Dedicated security professional with extensive experience at Pembroke Regional Hospital, adept at safety monitoring and incident response. Successfully de-escalated volatile situations and collaborated with law enforcement, ensuring a secure environment. Recognized for strong conflict resolution skills and resilience under pressure, contributing to the overall safety of patients and staff.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard
Pembroke Regional Hospital
Pembroke
06.2025 - Current
- Monitored premises to ensure safety and security of patients, staff, and visitors.
- Conducted regular patrols to identify and report any suspicious activities or safety hazards.
- Assisted in emergency response procedures, providing support during critical incidents.
- Collaborated with hospital staff to maintain a secure environment for healthcare staff.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
Firefighter
Laurentian Valley Fire Department
Pembroke, ON
09.2023 - Current
- Responded swiftly to emergency calls, ensuring timely assistance and support to affected individuals.
- Operated firefighting equipment and tools effectively during drills and real incidents.
- Provided first aid and CPR to injured individuals until paramedics arrived on scene.
- Maintained cleanliness and readiness of firefighting gear and equipment daily.
- Collaborated with team members to execute fire suppression tactics efficiently.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
- Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
- Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
- Collaborated with law enforcement and other emergency services during large-scale emergencies for coordinated response efforts.
Education
Firefighter NFPA 1001 Level 1 & 2 - Firefighting
Training Development Group Fire Academy
Houston Texas11.2024
Diploma - Business Accounting
Algonquin College
Pembroke, ON06.2004
Skills
Safety monitoring
Incident response
Emergency procedures
Conflict resolution
Team collaboration
De-escalation techniques
Stress tolerance and resilience
Certification
- Security Guard Licence
- Use of Force
- Nonviolent Crisis Intervention
- Standard First Aid CPR C -AED
- First Responder
- Basic Life Support
- Common Passenger Vehicle Rescue Technician
- NFPA 1006 Rope Rescue Awareness
- NFPA 1006 Swift Water Rescue Awareness
- NFPA 1006 Ice Rescue Operations
- NFPA 1006 Confined Space Rescue Operations
- NFPA 1072 Hazmat Operations
- SP 100 Wildlands
- National Traffic Incident Management Responder Training
- IS-100 C
- IS-200 C
- IS-700 B
- IS-800 D
Timeline
Security Guard
Pembroke Regional Hospital
06.2025 - Current
Firefighter
Laurentian Valley Fire Department
09.2023 - Current
Firefighter NFPA 1001 Level 1 & 2 - Firefighting
Training Development Group Fire Academy
Diploma - Business Accounting
Algonquin College