Lydia Jackie Nabowa
Edmonton,AB
Summary
Dynamic Community Disability Worker with Good Samaritan Society, skilled in providing emotional support and crisis intervention. Proven ability to communicate effectively and collaborate with teams, ensuring client safety and independence. Strong time management and problem-solving skills enhance service delivery and foster positive outcomes for individuals with disabilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Disability Worker(casual)
Good Samaritan Society
Edmonton, Alberta
09.2023 - Current
- Provided emotional support to both clients and their families during difficult times.
- Monitored health status of clients and reported any changes or concerns to appropriate personnel.
- Actively listened to client's concerns while providing emotional support throughout their journey.
- Supported individuals to develop skills necessary to live independently in the community.
- Communicated effectively with all stakeholders involved in the care process including doctors, therapists, case managers.
- Assisted clients with activities of daily living such as meal preparation, personal hygiene, and mobility needs.
- Facilitated communication between clients, families, other professionals, and agencies involved in care planning.
- Assessed functional abilities of each client prior to developing a plan of care.
- Encouraged participation in social activities outside of the home environment.
- Provided support and assistance to individuals with disabilities in the community.
- Provided crisis intervention when needed to ensure safety of clients and others around them.
- Maintained accurate records of services provided and progress made by clients.
- Participated in team meetings to develop strategies for working with clients.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Transported clients to and from medical and mental health appointments with assigned vehicle.
Service Worker
Mulago Referral National Hospital
Kampala, Saskatchewan
06.2020 - 01.2023
- Provided assistance with patient transfers, such as wheelchair or stretcher.
- Followed established procedures for handling hazardous materials according to OSHA standards.
- Helped maintain orderliness within the hospital unit by stocking supplies, cleaning up spills.
- Verified patient identification prior to transport services being provided.
- Ensured that all hospital policies were followed during transportation activities.
- Maintained cleanliness of wheelchairs and stretchers between uses.
- Provided comfort measures to patients while transporting them.
- Assisted medical staff with the delivery of medical supplies and equipment throughout the facility.
- Transported patients to and from their designated areas in a timely fashion.
- Responded promptly to emergency situations, providing assistance where needed.
- Observed proper body mechanics when moving patients or transferring them onto beds or chairs.
- Safely transported patients to and from various departments within the hospital, ensuring comfort and safety.
- Greeted patient and explained transport plan and destination.
- Conducted routine checks of transport equipment to ensure safety and functionality, reporting any issues to management.
- Transported medical specimens, lab results, and patient documents between hospitals and laboratories, ensuring timely and safe delivery.
Education
Bachelor of Arts - Social Work
Kampala International University
Uganda04-2006
Skills
- Team collaboration
- Emotional support
- Time management
- Excellent communication
- Problem solving
- Computer skills
Certification
· Intermediate first Aid and CPR heart and stroke foundation
· First Aid mental health
· Medical Administration
· CPI (Crisis Intervention and Intervention)
· NVCI
· Abuse protocol and restrictive procedures.
Harm reduction
Languages
English
Professional
Timeline
Community Disability Worker(casual)
Good Samaritan Society
09.2023 - Current
Service Worker
Mulago Referral National Hospital
06.2020 - 01.2023
Bachelor of Arts - Social Work
Kampala International University
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