Lydia Wieler
East St. Paul,MB
Summary
Diligent customer service, and care thorough understanding of cleaning protocols and safety standards. Successfully maintained high levels of cleanliness in various settings, ensuring welcoming environment for clients and staff. Demonstrated effective time management and attention to detail in all tasks as a team member.
Overview
33
33
years of professional experience
Work History
Cleaning Crew Member
Cedar Housing
11.2022 - 08.2024
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
Server/Cashier/Hospitality Team Member/Cleaner
VLT Lounge/ Restaurant
06.2021 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Licensed Esthetician
Crazy Beautiful Spa
09.2006 - 06.2018
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Discussed procedures and treatment options with clients.
- Assisted in inventory management to ensure adequate product supply while minimizing waste and shrinkage.
- Analyzed skin condition and made appropriate product recommendations.
- Created repeat business by developing long-term relationships with regular customers.
Server Supervisor
Smittys Family Dining
05.1991 - 04.2005
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Developed strong relationships with regular customers, leading to increased loyalty and word-of-mouth referrals.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Supervised food presentation and plating to enhance visual appeal.
- Assisted management in reducing food waste by closely monitoring inventory levels and expiration dates.
- Managed large parties effectively, coordinating with both front-of-house and back-of-house teams for smooth service execution.
Education
High School Diploma -
Garden Valley Colligate
Winkler, MBLicensed Esthetician - Beauty School of Esthetics
Scientific Marvel
Winnipeg, MB06-2006
Skills
- Team collaboration
- Strong work ethic
- Exceptional customer service
- Safe food handling
- Upselling techniques
- Liquor, wine, and food services
- Waste management
- Efficient cleaning techniques
- Exceptional time management
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- Closet detailing
- Appointment scheduling
- Strong communication skills
- Team player attitude
- Eyebrow and lash tinting
- State licensing compliance
- Waxing and laser hair removal
- Guest services expertise
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Languages
English
Full Professional
Timeline
Cleaning Crew Member
Cedar Housing
11.2022 - 08.2024
Server/Cashier/Hospitality Team Member/Cleaner
VLT Lounge/ Restaurant
06.2021 - 10.2022
Licensed Esthetician
Crazy Beautiful Spa
09.2006 - 06.2018
Server Supervisor
Smittys Family Dining
05.1991 - 04.2005
High School Diploma -
Garden Valley Colligate
Licensed Esthetician - Beauty School of Esthetics
Scientific Marvel
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