- Hiking
- Camping
- Experimenting with different creative mediums, like ceramics, drawing, and watercolor, to expand skills and techniques
- Adventure Travel
Lydia Watson
Redding
Summary
Dynamic and detail-oriented professional with a proven track record at Roots Juice Bar, excelling in customer service and team collaboration. Adept at cash handling and maintaining cleanliness, I increased repeat business by fostering strong customer relationships. Skilled in time management and adaptive problem-solving, I consistently enhance operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Roots Juice Bar
02.2024 - Current
- Delivered exceptional customer service by accurately processing orders and making guests feel welcome.
- Maintained cleanliness and organization of workstations to ensure good health standards.
- Assisted in training new staff on beverage preparation techniques and company protocols.
- Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Seasonal Worker
Zumiez
11.2023 - 01.2024
- Assisted with inventory management and restocking merchandise on sales floor.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Operated point-of-sale system, processing transactions efficiently and accurately.
- Ensured compliance with safety protocols during daily operations and customer interactions.
- Contributed to visual merchandising efforts, enhancing product displays to attract customers.
Retail Sales Associate
Tilly's Clothing Store
05.2023 - 10.2023
- Assisted customers with product selection and styling advice to enhance shopping experience.
- Maintained visual merchandising standards to drive customer engagement and sales.
- Processed transactions accurately using point-of-sale system, ensuring efficient check-out procedures.
- Collaborated with team members to achieve daily sales goals through effective communication and teamwork.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Shasta High School
Redding, CASkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Cleanliness
- Adaptive and creative
- Menu memorization
Certification
- First Aid/CPR Certified
- SPT - Sterile Processing Technician
Interests
Timeline
Barista
Roots Juice Bar
02.2024 - Current
Seasonal Worker
Zumiez
11.2023 - 01.2024
Retail Sales Associate
Tilly's Clothing Store
05.2023 - 10.2023
High School Diploma -
Shasta High School