Lydia Valtierra
Salinas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clerk V
Alisal Union School District
Salinas
11.2009 - Current
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Answered telephones, directed calls, and took messages.
- Managed school and student records to maintain integrity and accessibility.
- Attended meetings with faculty members as needed.
- Troubleshot office equipment, computer hardware and software issues.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Organized and maintained student records, including attendance and grades.
- Provided administrative support to teachers by photocopying materials and creating class rosters.
- Responded promptly to emails from students or parents regarding school matters.
- Assisted with scheduling appointments with faculty members.
- Greeted visitors at the front office desk and directed them to appropriate personnel or offices.
- Managed the front office reception area, ensuring that all visitors were greeted courteously.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Trained staff members to perform work activities and use computer applications.
- Answered phone inquiries from students, parents, and staff members.
- Entered new student information into the database system.
- Updated contact lists on a regular basis.
- Ensured accuracy of data entered into the computer system.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
North Monterey County High School
Castroville, CA06-1990
Hartnell College
Salinas, CASkills
- Customer service
- Appointment scheduling
- Document review
- Microsoft Office
- Attention to detail
- Verbal communication
- Cultural awareness
- Customer relations
- Calm under pressure
- Dependable and responsible
- Self-Directed
- Multitasking Abilities
- Data entry
- Communication skills
- Email correspondence
- Problem solving
- Administrative procedures
- Reliability
- Organize files
- Customer and client relations
- 10-key entry
- Clerical support
- Confidentiality and data protection
Languages
Spanish
Native/ Bilingual
Accomplishments
- Luminaria Recipient 2023
- Luminaria Recipient 2012
Certification
- Powerschool SIS Certification 2024
Affiliations
- Volleyball Coach 2010 - Present with 5 Championship Titles AUSD
- Volleyball Coach 2015-Present for Salinas City
Timeline
Clerk V
Alisal Union School District
11.2009 - Current
High School Diploma -
North Monterey County High School
Hartnell College
Similar Profiles
Veronica SotoVeronica Soto
School Psychologist Practicum Student at Alisal Union School District/ SUHSDSchool Psychologist Practicum Student at Alisal Union School District/ SUHSD
Veronica GomezVeronica Gomez
Grade Level Release Teacher at Alisal Union School DistrictGrade Level Release Teacher at Alisal Union School District
Irma MarroquinIrma Marroquin
Instructional Coach at Alisal Union School DistrictInstructional Coach at Alisal Union School District