Lydia Osborne
Mississauga,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
OMERS
01.2015 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed strategies to streamline and improve office procedures.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Liaised between clients and vendors and maintained effective lines of communication.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Accounts Payable Administrator
OMERS
10.2002 - 01.2015
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Managed accurate and timely processing of over 600 invoices per month.
- Partnered with finance team to complete month-end accruals and account reconciliations.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
- Input all relevant transactions and supervised properly within accounting system.
- Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.
- Observed strict confidentiality regulations to maintain data security.
- Developed reports for senior management to outline expenditures, vendor spend and forecasting.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Input financial data and produced reports using [Software].
- Supported management by processing invoices and documents with consistent on-time delivery.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Accounts Payable Coordinator
First Gulf Corp.
08.2000 - 10.2002
- Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
- Processed check disbursements and reconciled related ledger.
- Completed month-end closings with journal entries and reconciling accounts.
- Verified validity of charges listed on payment orders for yearly audits.
- Assisted project managers and operations staff with accounting expertise.
- Matched purchase orders and change orders with invoices and recorded necessary information.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Skills
- Spreadsheet Management
- Scheduling
- Invoice Processing
- Clerical Support
- Information Security
- Expense Reporting and Validation
- Appointment Scheduling
- Meeting Planning
- Travel Coordination
- Filing
- Calendar Management
- Minute Taking
- Microsoft Word
- Travel Planning
- Microsoft Outlook
Timeline
Administrative Assistant
OMERS
01.2015 - 06.2023
Accounts Payable Administrator
OMERS
10.2002 - 01.2015
Accounts Payable Coordinator
First Gulf Corp.
08.2000 - 10.2002
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