Lydia Mitchell
Napa
Summary
Motivated recent college graduate with a background in biochemistry and experience providing excellent customer service in a fast-paced environment. I enjoy learning new skills, working collaboratively with others, and taking on challenges that help me grow. I pride myself on being organized, reliable, and approachable, and I am excited to contribute to a team where I can continue developing both personally and professionally.
Overview
6
6
years of professional experience
Work History
Pharmacy Associate
CVS Pharmacy
Santa Barbara, CA
08.2024 - 06.2026
- Processed customer transactions and managed cash register operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Completing basic inventory activities, such as accurately putting away medication deliveries, completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
- Collaborated with team members to ensure compliance with safety and regulatory standards.
Guest Service Associate
European Wax Center
Santa Barbara, CA
07.2024 - 09.2024
- Provided outstanding customer service, enhancing guest experience and satisfaction.
- Assisted in managing appointment scheduling and walk-in traffic efficiently.
- Maintained cleanliness and organization of the reception area.
- Educated guests on services and products, facilitating informed purchasing decisions.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout experiences.
Retail Associate
HomeGoods
Napa, CA
09.2020 - 05.2021
- Assisted customers in product selection and provided service to enhance shopping experience.
- Initiated and participated in store recovery as needed throughout the day.
- Maintained all organizational, cleanliness, and recovery standards for the sales floor and participated in the maintenance/cleanliness of the entire store.
Education
Bachelor of Science - Biochemistry
University of California, Santa Barbara
Santa Barbara, CA06.2026
High School Diploma -
Napa High School
Napa, CA06.2022
Skills
- Problem-solving skills
- Collaboration and teamwork
- Customer service
- Inventory Management
- Good Laboratory Practices (GLP) & Laboratory safety
- Following regulatory procedures
Languages
English
Timeline
Pharmacy Associate
CVS Pharmacy
08.2024 - 06.2026
Guest Service Associate
European Wax Center
07.2024 - 09.2024
Retail Associate
HomeGoods
09.2020 - 05.2021
Bachelor of Science - Biochemistry
University of California, Santa Barbara
High School Diploma -
Napa High School